Property Tax Administrator / Tax Remittance Administrator

Accurately prepare, reconciles and remits tax payments for regular installments, arrears or administrative charges to municipalities across the region prior to payment due date for all accounts on tax escrow 

Contact municipalities and/or borrowers for the purpose of obtaining property tax information/bills as it relates to arrears, confirmation of tax levies or for remittances purpose 

Send notification listing to various municipalities for additions and deletions of tax accounts under escrow to ensure future billing are received  

Investigate any discrepancies or gather information from the municipality or related government bodies for any incentive programs offered as it relates to the property taxes and collection for that municipality 

Gather information and accurately set up new tax accounts as needed 

Complete tax adjustments for escrow accounts and send notification of payment changes to borrowers ahead of time 

Accurately calculate and process refunds for accounts under escrow 

Handle enquiries received via telephone, fax, mail or emails from internal or external parties, including borrowers, brokers, solicitors, municipalities, etc. 

Contact the municipalities to investigate or gather specific information as it relates to general queries or specific accounts 

Prepare and send various advisory notices where needed to borrowers or municipalities 

Attend to daily return mail and ensure proper address is updated 

Compile, prepare and send out tax remittances and other type payments to the municipalities 

Process incoming  tax cheques received from borrowers or municipalities  

Providing back up assistance and other support as needed 

Complete a degree or diploma program in a related discipline with a minimum of 2 years’ experience in the mortgage industry or a related field 

Strong math and analytical skills 

Strong attention to detail 

High degree of accuracy 

Ability to meet tight deadlines 

Ability to balance multiple priorities simultaneously 

Strong organization skills 

Superior communication skills (written and oral) 

Team oriented 

Ability to solve problems and propose solutions 

Working knowledge of various software packages, including, word with intermediate excel skills being a must 

Self-motivated with the ability to work with very little or no supervision 

Must be fluent in English both verbal and written 

Processing and/or property tax experience will be an asset