Eqbank13d ago

Senior Account Manager, Portfolio Management, Commercial Finance Group (CFG)

Toronto,TorontoFull Timesenior

SalesOtherAccount ManagerPortfolio Management

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Quick Summary

Overview

Join a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

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Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

As part of a growing and dynamic Commercial Portfolio Management team, the Senior Commercial Account Manager is responsible for the day-to-day management of an assigned group of lending partners and associated portfolio of mortgages, from funding through maturity. The Senior Account Manager’s portfolio will be comprised of complex construction, renovation, and portfolio mortgages secured by all asset classes and ranging in size from $5.0 million to $50.0 million. Participation in syndicated transactions of $150.0 million or more can also be expected. The Senior Account Manager will deliver superior customer service by understanding, and responding to, the needs of the client by way of underwriting renewals, assumptions, refinances, loan modifications, etc. in an effort to meet annual retention targets. Work product must adhere to established policies and underwriting standards and meet compliance and control requirements.

The Senior Account Manager must ensure that risk associated with their portfolio is comprehensively controlled and within the Bank’s risk appetite and that loans remain in compliance with lending parameters by way of completion of annual reviews. Additional credit-related and administrative duties are also required such as subsequent advances, reporting and pipeline management, as well as networking with external business partners along with various staff within the Commercial department & other internal departments.

The Senior Account Manager will be viewed as a subject matter expert and will be looked upon to provide training and mentorship to junior members of the team, especially as it relates to the nuances associated with construction lending. The Senior Account Manager will also be expected to play an important role in the advancement of high priority projects within the department and organization.

On a daily basis, the incumbent will strive to provide superior customer service by way of managing complex commercial mortgage facilities. Critical success factors include completion of renewals, refinances, assumptions, annual reviews and ad-hoc requests quickly, efficiently, and accurately, often with limited and/or incomplete information. The incumbent must be able to manage multiple competing priorities in order to achieve aggressive timelines (30%)

On a daily basis, the incumbent is responsible for ensuring that credit risk associated with their portfolio of mortgages is controlled and within approved guidelines. Credit documentation shall be thoroughly assessed in accordance with established policies and underwriting procedures, with recommendations submitted in compliance with the Bank’s delegated authority limits (30%)

On a daily basis, the incumbent will leverage extensive industry knowledge and expertise in order to provide significant levels of support and guidance to junior members of the team. (20%)

On a daily basis, the incumbent will communicate with internal contacts (management, originations, funders, coordinators, etc.) to ensure all transactions and ad-hoc requests are meeting prescribed deadlines in a timely and efficient manner (10%).

On a weekly, monthly, and/or quarterly basis, the incumbent will be responsible for the preparation of specific reports on assigned categories required for the department/Company which will be relied upon by Senior Management (10%).

On a daily basis, the incumbent will be responsible for contributing to special projects as assigned from time to time (10%).

Post-secondary education (diploma/degree) preferably in business or finance

Bilingualism (French/English) is considered an asset

Proficient underwriting skills with a minimum 7-10 years’ commercial mortgage experience

Sound technical knowledge of commercial real estate underwriting, financial statement analysis and factors affecting the commercial mortgage market

Significant exposure to/experience with construction and syndicated lending across all asset types

Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada

Good working knowledge of MS Office (primarily Word and Excel)

Effective analytical and problem solving skills

Strong organizational and time management skills

Ability to handle multiple competing priorities

Strong negotiation skills

Demonstrated ability to work independently to achieve goals

Proven track record of mentorship/employee development

Highly developed verbal and written communication skills with the ability to communicate to Senior Management and Partners in a clear, concise and professional manner

The position requires an individual to manage complex construction, renovation, and portfolio loans. The individual should be client-focused, a self-starter, with the ability to make sound underwriting decisions as efficiently as possible. The incumbent shall possess strong cognitive skills and professional judgement upon which they can rely in the ongoing management of their files. The incumbent must also have the ability to work independently with minimal supervision to properly identify and mitigate risks associated with individual transactions while balancing the needs of the client. The incumbent is required to follow corporate policies, procedures and regulatory requirements in order to work through files and rationalize the recommendations or decisions made. Existing accounts are unique in nature and fulsome information is not always available. As such, the incumbent must be comfortable making recommendations based on incomplete information. The incumbent must also be willing and able to invest time in mentoring junior employees, providing advice and knowledge, when needed.