Senior Backend Engineer
Quick Summary
Join a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
CARE Pod sits on the critical path for how customers get help and how internal teams resolve operational workflows. We own customer-facing support experiences (chat + contact center integrations), enablement tooling, and a growing portfolio of agentic workflows that accelerate investigations and back-office execution.
We are hiring a Senior backend engineer to build and productionize agentic systems that are safe, observable, and auditable while strengthening service boundaries and lifecycle correctness across vendor and internal platforms.
The focus is to move toward:
- Clearer service ownership and deterministic lifecycle behavior across systems
- Well-defined, testable contracts between internal services and vendors
- Observable and explainable runtime behavior for AI workflows and integrations
- Repeatable evaluation and regression gating for non-deterministic agent outputs
- Predictable and low-risk releases aligned to our release governance model
You will design and implement backend services and agentic workflows that:
- Implement agentic task flows (tool use, orchestration, and workflow state) for back-office automation where the final decision remains human-owned
- Build evaluation harnesses (runners, suites, regression gates) to validate correctness boundaries for non-deterministic systems
- Strengthen cross-system lifecycle guarantees (handoff, session, termination, retries) using backend events/APIs rather than fragile UI triggers
- Build/maintain knowledge ingestion pipelines that transform content into searchable indexes and support freshness + traceability
- Implement production-grade observability (signals, traces, failure classification) so AI outcomes and integrations are explainable in incidents
- Contribute to release readiness via trunk-based discipline, tagging, and evidence-driven release workflows
You will own services end to end:
- Service design, API contracts, and workflow state modell
- Test strategy (unit/integration/e2e) and evaluation suites for AI flows
- Deployment and production support, including after-hours readiness in partnership with central teams
Comfort operating under data privacy constraints and consent-based integrations.
Location & Eligibility
Listing Details
- Posted
- May 21, 2026
- First seen
- May 21, 2026
- Last seen
- May 23, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 56%
- Scored at
- May 21, 2026
Signal breakdown
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