Technology Workplace Initiatives Specialist

Canada·TorontoFull Timemid

OtherTechnology

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Quick Summary

Overview

Join a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

Technical Tools

OtherTechnology

Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

The Technical Initiatives Analyst will lead, drive and support TWS projects with various practice and governance related activities. They will also perform other Service Desk technician duties as assigned as and when necessary.

Drive the Initiation, Planning, Execution, Monitoring, Controlling and Closure of projects in adherence with corporate and departmental policies including Enterprise Change Management and Project Management methodology

Facilitate meetings, document minutes and follow up on risks, action items, issues and decisions (RAID)

Develop the skills to act as a Trusted Advisor that provides leadership oversight and proactive advice on how best to steer project teams and deliver project goals while operating with full transparency as it pertains to issues and risks – which includes knowing when to communicate to the right people at the right time

Develop skills to facilitate and/or lead multi-functional project teams incl vendors to help them overcome barriers and perform at their best, particularly through times of ambiguity and/or changes in project direction

Support detailed planning at all levels to understand the work, responsibilities and dependencies to set the right expectations, ultimately enabling on-time delivery

Help engage stakeholders and manage governance forums to ensure timely and transparent & effective decision making

Support the management of Financials/Budget and navigate EQBs financial processes to ensure approval of funding and disciplined cost management

Service Desk duties as assigned

Post-secondary education (diploma/degree), preferably in computer science, business, finance, or comparable discipline

Work experience in TWS/end user services (tools, processes)

3+ years’ Project Management / coordination experience or related discipline

Agile/Scrum experience or certification is recommended

Change mgmt. experience with EQB employees

Developing communication skills both verbal, written and the comfort to speak in front of an audience

Knowledge of SharePoint, Jira, Confluence, MS Office Tools, business systems, technology infrastructure, software development, data warehousing, data centres and related concepts/terminology are also assets

Ability to work independently

Good time management, analytical and problem-solving skills

Effective Risk Management & Issue Resolution

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days

🖥 Virtual events to connect with your fellow colleagues

🎓 Professional development and comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!