Sr. Product Manager

## Grow with us About this opportunity: Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1’s working on EAD for this position. Locations are Boise, ID, Santa Clara, CA or Plano, TX. Ericsson’s Enterprise Wireless Solutions enable organizations to innovate, operate, and grow anywhere — without constraints. Ericsson NetCloud, Cradlepoint routers, and Enterprise 5G solutions provide the flexibility of public and private 5G, with the zero trust security of simplified SASE. We’re at the forefront of the Wireless WAN and 5G — the next big waves in networking — and we remain as hungry and humble as the day we started. If you’re hungry to be part of something big, come join us. Ericsson is looking for a visionary and execution-driven Sr. Product Manager to lead our AI strategy across the NetCloud platform. This is a high-impact, cross-functional role at the intersection of product, engineering, and go-to-market — responsible for shaping how AI transforms our products, our operations, and the experiences we deliver to customers and partners. You’ll help drive our AI product vision end-to-end: from AIOps and intelligent automation to our LLM assistant and agentic workflows. You’ll collaborate with engineering, design, and customers to ensure AI is embedded thoughtfully throughout our products — delivering measurable value to customers while positioning Ericsson as the intelligent edge of enterprise wireless. What you will do • AIOps & Intelligent Operations — Steer the strategy and execute the capabilities for AI-enabled proactive network monitoring and automated remediation. Own the roadmap that reduces MTTR for issues and automates fixes to improve network reliability for enterprise customers. • LLM Assistant & Conversational AI — Define and evolve our embedded AI assistant, enabling customers and teams to analyze, troubleshoot, configure, and report using an AI interface. Bring creative thinking and problem solving to introduce interaction patterns other than chat. Help steer and improve AI quality, accuracy, and user trust. • AI-Embedded Product Experiences — Identify and prioritize opportunities to weave AI natively into the NetCloud UI — improved workflows, summarized insights, and contextual guidance that feel seamless. • Agentic Experiences & Workflow Automation — Lead the roadmap for agentic capabilities that take multi-step actions on behalf of users. Define appropriate guardrails, oversight mechanisms, and pilot programs with new agents. • Extensibility & MCP Integration — Steer the strategy for AI extensibility via Model Context Protocol (MCP) and open APIs, enabling third-party agents and partners to build on our AI platform safely and at scale. • Cross-Functional AI Leadership — Serve as an AI product authority within the company. Align stakeholders, represent the AI roadmap to leadership and customers, and define how AI ideas are sourced, evaluated, and shipped. ## The skills you bring • 5+ years of product management experience, with meaningful time spent on AI, ML, or data-driven products in a B2B or enterprise SaaS context. • Strong communication, including the ability to clearly articulate ideas, cast vision, reduce complexity, and unambiguously communicate our goals and strategy as well as development priorities and key outcomes. • Ability to be proactive and take the lead in identifying needs, recommending ideas, defining requirements, prototyping concepts, securing buy-in, and driving alignment. • Must be people smart, sensitive to relational nuances, perceptive of organizational and cultural dynamics, and socially engaging. • Hands-on familiarity with modern AI/ML concepts — LLMs, RAG, agents, MCP, MLOps — and the ability to evaluate technical tradeoffs with engineering teams. • Experience shipping AI features in production, defining evaluation frameworks, managing model/feature quality, and handling failure modes. • Strong design sense, including the ability to decide when an AI capability is ready for customer use and product release. • Analytical mindset with experience using product and usage data to drive decisions; comfort with experimentation and rapid iteration. • Experience in networking, cloud infrastructure, or enterprise wireless is a plus. • Background in developer platforms, APIs, or ecosystem/partner strategy is a bonus. Why This Role Ericsson is the global leader in cloud-delivered 5G wireless networking — and AI is the next frontier of how we differentiate. This role gives you a rare combination of strategic scope and technical depth: you’ll define how intelligence is woven into the fabric of a platform used by tens of thousands of enterprises worldwide. You’ll work alongside talented engineers, researchers, and go-to-market teams to build AI that actually works in production — not just demos. If you want to shape the AI roadmap of a market-leading platform at a pivotal moment, this is the role. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Boise (ID) (Country/ City) Job details: Product Portfolio Management Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience. The salary range for this position is Santa Clara, CA $176500-220,500 Short-Term Variable Compensation Plan (select if STV): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply. Variable Compensation Plan (select if SIP): This role includes the opportunity for sales commissions as a part of the Ericsson Enterprise Wireless Variable Compensation Plan. Actual payouts are based on performance against sales targets and the individual incentive target. Certain eligibility and pro-ration rules may apply. Your Health Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage. Your Financial Security We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits. Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. Additional Benefits Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.