Technical Authority Expert

## Join our Team About this opportunity: Join as a Storage Systems Administrator to manage and support enterprise storage environments (IBM, Pure Storage, EMC VMAX/PowerMax, HPE 3PAR), SAN fabric (Cisco MDS/Brocade), and backup/recovery (EMC NetWorker/Data Domain), delivering reliable storage services and customer-facing solutions. What you will do: * Install, configure, monitor, and maintain enterprise storage arrays and SAN switches. * Manage backup and recovery operations, including performing backups and restores. * Plan capacity and tune performance to meet service levels. * Implement and manage replication solutions (e.g., SRDF, SnapMirror) and other data-protection features. * Apply firmware and patch upgrades while minimizing service disruption. * Troubleshoot storage, SAN, and backup issues and raise OEM support tickets when required. * Collaborate with IT teams and customers to provision storage and deliver customer-facing solutions. * Follow change-management processes and contribute to disaster recovery planning. The skills you bring: * Hands-on experience with IBM storage (FlashSystem, XIV, Spectrum Scale, DS). * Experience with Pure Storage FlashArrays. * Experience with EMC platforms (VMAX/PowerMax, XtremIO, Unity) and/or HPE 3PAR. * Strong knowledge of SAN fabric technologies, especially Cisco MDS and Brocade. * Expertise in backup/recovery tools and appliances, notably EMC NetWorker and Data Domain. * Proven troubleshooting skills, capacity planning, and performance tuning experience. * Familiarity with replication technologies (SRDF, SnapMirror) and DR practices. * Experience with firmware/patch management, change control, and raising OEM tickets. * Clear customer-facing communication skills and ability to work collaboratively across teams.