Spare Parts Sales & Logistics Coordinator

Netherlands·The Haguemid

Logistics & Supply ChainLogistics Coordinator

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Quick Summary

Overview

With more than 120 colleagues worldwide, at Eternal Sun we create sunlight! We design and manufacture high-end solar simulators that are used in factories that manufacture solar panels.

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Logistics & Supply ChainLogistics Coordinator

With more than 120 colleagues worldwide, at Eternal Sun we create sunlight! We design and manufacture high-end solar simulators that are used in factories that manufacture solar panels. Our customers are the world's largest solar panel manufacturers and leading R&D laboratories that are rapidly bringing new technical innovations to market. We ensure that they can be confident in what they produce, the quality and precise output of their solar panels. We are precise, resourceful and persistent. Eternal Sun distinguishes itself through customer-driven innovation, from the outside in rather than the other way around, enabling us to deliver customized solutions and follow market innovations faster than others.

The Spare Parts Sales & Logistics Coordinator is responsible for managing the complete spare parts sales process from quotation through delivery. This role combines sales support, order management, procurement coordination, inventory management, and logistics administration to ensure efficient and timely fulfillment of customer requirements.

This is primarily a sales support and back-office role with responsibility for overseeing the end-to-end spare parts sales process. While logistics activities are included, shipment complexity is generally low, as most shipments are arranged through customer shipping accounts. The ideal candidate understands the total sales process and can effectively coordinate all administrative, commercial and logistical activities required to deliver excellent customer service.

Responsibilities

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Prepare and issue spare parts quotations to customers.
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Process customer purchase orders received through customer portals.
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Acknowledge and manage sales orders within the company's ERP/accounting system.
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Coordinate stock availability and procurement activities to ensure order fulfillment.
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Manage inventory levels and support replenishment activities when required.
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Prepare packing lists, commercial invoices, and sales invoices.
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Coordinate domestic and international shipments of spare parts.
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Arrange warranty shipments and manage related logistics activities.
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Utilize customer shipping accounts for standard spare parts shipments.
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Track and monitor shipments, providing status updates to customers when requested.
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Liaise with internal departments, suppliers, and customers to ensure smooth order execution.
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Maintain accurate records and documentation throughout the sales and logistics process.

Requirements

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MBO/HBO level, experience in sales support, order management, customer service, or back-office operations.
Understanding of the complete sales order cycle, from quotation to delivery and invoicing.
Knowledge of inventory management, procurement, and logistics processes.
Experience with ERP, accounting, or order management systems.
Strong organizational skills and attention to detail.
Excellent communication and customer service skills in English. Dutch is a nice to have.
Ability to manage multiple tasks and priorities in a fast-paced environment.