Shop Assistant - Full Time

To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

To communicate with the customers in an effective and welcoming manner

To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate

Ensure products are served to customers in line with Food Hygiene Requirements

Maintain knowledge of current in deli sales and promotions

Assist customers with queries regarding deli products

Ensure Deli area and equipment is maintained to the required level of Hygiene ensuring cleaning is carried out as per Food Hygiene Policy

To receive and check stock in line with company guidelines

Ensure product is stored and displayed in line with food hygiene policy and merchandising policy

To rotate stock appropriately minimising waste

To be vigilant at all times to prevent stock loss and waste

To conduct stock takes as instructed by Assistant Store Manager/Store Manager

Ensure food hygiene practices are complied with in line with HACCP regulations

To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards

Check temperatures in the deli area ensuring they are compliant with HACCP regulations

Maintain HACCP records in line with store policies

Monitor Critical Control Points and ensure food is not open to contamination

Comply with relevant controls around all foods including Fresh and Red Meats

Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager

Experience would be beneficial

Excellent interpersonal and communication skills

Numerical abilities

The ability to work as part of a team

The ability to use initiative

Sound judgement with the ability to make decisions

Self-motivated

Good attention to detail

Knowledge of Food Hygiene would be beneficial