Total Reward Analyst & HR Operations

Role Purpose

The HR Operations and Total Rewards Analyst will support the delivery of efficient HR processes, data management, and compensation and benefits programs. This role combines HR operational excellence with analytical insights to ensure compliance, enhance employee experience, and optimize reward strategies. The Analyst will partner closely with HR Business Managers, Total Rewards, and external vendors to maintain smooth HR operations and ensure efficient reward practices.

This is an individual contributor role with no staff responsibility, covering a range of HR tasks from basic administration to HR analytics across a geographic footprint of ~25 countries (mainly in Europe plus US and India.

Key Responsibilities 

Total Reward Analytics/ HR analytics (allocated time: 50%

• Salary & Benefits data

Supporting Total Reward Director on data submissions for Salary and Benefits surveys (including ad hoc regional and specialist surveys) (AON, WTW & Local Benchmarking) Required – Reporting

Sales Incentive Plan: Monthly Pay Analysis - Calculate the monthly SIP payments in line with productivity data and exceptional payment management. (Collaborate with Commercial Finance/Sales team to calculate commissions based on the performance data on excel model). Required – Analysis, Advance excel.

• Analysis & Insights

Using outcomes of salary surveys to review EXA pay levels and provide insights to TR and other senior leaders to inform decisions. Ensuring that most recent data is uploaded to the HRIS. Provide analytical support for year-end process (performance ratings/ salary and bonus recommendations) (HR Tech Stack Data Management – Configuration, mass upload, reporting, data structuring). Required – Analytic skills, HR Tech.

• Job evaluation 

Working with HRMs and TR to tracking and managing grade change requests/actions (using promotion process) and updating HRIS. (Maintain AON job codes & grades on Bamboo, cross check with AON Job link tool and HRMs). Required - AON Job Link knowledge

• Audit Analysis and Reports (To the extent that is required) (Global audit support, ESG audit support, E&O BGV audit support) Required – Advance Excel and Analytical skill.

Benefit Administration – Vendor management (Achievers, AON, WTW, Tech Stack). Required – Global Benefits Knowledge.

• Executing Annual Pay Review

Support with training for HR Managers and People Leaders to lead performance and reward processes (leveraging data) (Laise with Focal Review team, ensure data cleanliness, test the tool, execute the entire pay review timelines from recommendations and be in touch with the ExCo team.) Required – Pay review knowledge at MNC level.

• Exec Presentations - Support with creation of presentations for Senior Leadership Team and Remuneration Committee of the EXA Board. (SIP Governance file/monthly, Data analysis for HR slides and topics) Required – MS Office, Presentation skills.

People Operations Support (allocated time: 50%)

• Data monitoring and analytics - provide monthly analytics regarding the HR activities at EXA (Monthly HR Dashboard) Required – HR Calculations (Attrition/Termination/Cost to Hire, etc)
• HR technology -

Undertake data governance checks to ensure the completion and accuracy of data across all HR systems.

Apply technical knowledge to processes and tasks to improve efficiency and enhance service standards, with a clear understanding of the impact created.

You will be responsible for identifying opportunities to optimise system capabilities—streamlining processes, enhancing reporting functionalities, and driving continuous improvement of our Hr technology

As part of this remit, you will develop and deliver targeted training for both employees and HR managers, empowering users to fully leverage system features and maintain best practices in data management.

Your expertise will help foster a culture of data accuracy and technological fluency within the HR function.

Engages with HR partners (e.g. First Advantage / BambooHR/ CultureAmp/ Go1/ Achievers/ Focal Review) to identify pain points and propose improvements that deliver better outcomes.

• Adhoc People Operations Initiatives - partner with the HR team on any key projects which drive the performance of EXA and efficiency of HR
• Recognition Program – manage the data regarding nominations for recognition awards and record/ track data appropriately
• Background Screening – oversee the processing of background screening requests, ensuring timely and accurate completion in partnership with our HR vendors.
• People & Culture Intranet site – working with HR Team keep the P&C Intranet site up to date to ensure it is a valuable resource for employees.

Individual Profile

• MS Excel – Advance level.
• Analytical capability: expertise in manipulating data (reporting from HRIS, using excel etc..) producing insights for decision making.
• Operational/ HR analytical experience supporting either People Operations or Total Reward.
• Excellent verbal and written communication skills and the ability to effectively deliver presentations to all levels of the organization.
• Fluent in English (Any additional languages is a plus)

Our working environment

We are committed to working in the location where we do our best work. As a small and growing company with great offices in great locations, most employees will aim to be in the office 3 days a week and 2 days working from home/ other locations.

Here at EXA, we believe the future includes everyone, we are open to all applications to create an environment and culture that includes one and all. We are a proud global community, that wants to drive diversity of thought though our employees and culture. We want you to come as you and make yourself and EXA successful.