Coordinator, Client Services, Golf

• →Assists Marketing Managers and Agents with client management support, to include:
  • →Tournament and professional travel (airline, hotel, ground transport, visas, etc.);
  • →Concierge requests (reservations, personal needs, family needs, etc.);
  • →Social media support; and
  • →Logistics for personal service appearances, sponsor commitments and activations, charity events, media interviews, etc.

• →Proactively addresses potential requests and needs from clients and provides creative and personalized solutions;
• →Interfaces as needed with client families and performance teams (caddies, coaches, trainers, physios, etc.);
• →Develops strategic relationships in key concierge areas, PGA Tour and European Tour travel, etc.;
• →Responds to fan mail, charitable requests, and general inquiries, as directed;
• →Contributes to development of Golf Division marketing materials and recruiting presentations;
• →Secures and ships products for clients’ professional, personal, and charitable needs and tracks those products to ensure receipt;
• →Assists in ensuring client collateral (e.g., bios and press kits) is up to date and accurately portrayed internally and externally;
• →Assists Golf Division with organizational needs, including, as required, scheduling meetings and supporting Executives with ad hoc administrative support;
• →Records and distributes thorough minutes of Golf Division meetings;
• →Serves as a positive culture contributor within a fast-growing, high-paced, and entrepreneurial environment; and
• →All other duties as assigned.

• Bachelor’s Degree required; and
• 1-2 years experience in sports industry or sports marketing required.
• Interest in golf preferred

• Proficient with Microsoft Office suite, particularly Excel and PowerPoint;
• Basic proficiency with Adobe Photoshop and Acrobat Pro preferred;
• Superior problem-solving skills and resourcefulness;
• Superior time-management and organization skills and ability to manage multiple projects, simultaneously;
• Strong interpersonal skills and ability to effectively communicate to a wide range of audiences, both written and verbally;
• Ability to work effectively in a fast-paced environment while maintaining a strong attention to detail;
• Ability to remain composed in pressure-filled situations;
• High level of commitment to quality work product and organizational ethics, integrity and compliance;
• Detail-oriented, self-starter with the ability to multi-task and meet deadlines with minimal supervision;
• Highly responsive and accessible;
• Comfort adjusting personal schedule to accommodate client and Golf Division needs, including frequent and time-sensitive work outside of business hours;
• Ability to work both collaboratively as well as autonomously; and
• Ability to demonstrate uncompromised judgment and discretion regarding highly confidential information.

Excel Sports Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, leaves of absence, compensation and training.