Telecommunications Transition Coordinator

Commitment to Excellence: Continuously raising the bar and setting new standards in guest communications and service delivery. 
Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. 
Unified Purpose: Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. 
Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional decisions. 
Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style.

Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb’s Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture.

To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this link. Understanding this mindset will provide valuable context for how we operate and what we value in our team members. 

We are seeking a highly organized and detail-oriented professional to manage telecommunications account changes, including ownership transfers across service providers. This role supports the property management team to coordinate transfer of accounts and relevant documentation. This position requires coordinating with internal teams, carriers, and external partners to ensure accurate and timely completion.

• →Manage and process transfer of ownership requests across various vendors and service providers.
• →Update billing information, account access, and authorized users to ensure secure and accurate account management.
• →Coordinate with internal teams, external partners, and vendors to ensure transfers are completed correctly and on schedule.
• →Maintain clear progress tracking and reporting to provide visibility into the status of each transfer.
• →Follow established procedures while adapting to vendor specific requirements.
• →Proactively resolve delays, missing information, and discrepancies through consistent follow up.
• →Ensure transfers are fully completed through final confirmation and closure

• Strong organizational and time management skills with the ability to manage multiple concurrent processes.
• Exceptional attention to detail and a methodical, process driven approach to work.
• Experience coordinating with multiple stakeholders, including internal teams and external vendors.
• Strong written and verbal communication skills, including clear status updates and follow through.
• Comfort working with tracking tools, spreadsheets, or systems used for process management and reporting.
• Ability to work independently, prioritize effectively, and maintain accountability in a deadline driven environment.

• Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
• i5 11th Gen or higher
• Windows 11 / MacOS Catalina or higher
• Minimum of 8 GB RAM
• Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
• Back-ups in case of power or internet provider interruptions
• Good headset and webcam (preferably noise-canceling headset)

• Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.
• Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute.
• Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.
• HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.