Factor18d ago

Sales Support, Senior Associate

BelfastPermanentsenior

OtherSales Support

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Quick Summary

Overview

With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM. Factor is the market leader in Integrated LawTM,

Technical Tools

OtherSales Support

With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM.

Factor is the market leader in Integrated LawTM, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale.

Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience.

 Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.  

 Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive.  

 We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us!

About the Role

~1 min read

The Sales Support – Senior Associate plays a critical role in enabling commercial success by supporting Sales and Business Development teams across the full opportunity lifecycle. This role combines commercial operations, client coordination, proposal and SOW management, and data driven reporting to ensure opportunities progress efficiently from initial engagement through to contract signature.

The role is highly collaborative and best suited to someone who is organised, commercially aware, confident engaging with clients, and comfortable working with senior internal stakeholders in a fast paced environment.

Support Sales and Business Development teams across the full sales lifecycle, from qualification to deal close
Coordinate active opportunities, track next steps, and maintain momentum
Conduct client follow-ups and outreach on behalf of the sales team

Lead proposal development and coordinate inputs from Sales, Delivery, Legal, and Finance
Draft and manage SOWs, ensuring accuracy, compliance, and commercial alignment
Manage version control, approvals, timelines, and contract execution support

Maintain accurate CRM and pipeline data
Track actions, proposals, and SOWs to ensure timely deal progression
Support forecasting and pipeline reviews with structured data

Produce sales reports, pipeline summaries, and performance dashboards
Analyse sales trends to identify risks and opportunities
Ensure data accuracy across reporting tools and systems

Collaborate with Sales, Finance, Legal, Delivery, and Marketing teams
Identify process improvements to streamline proposals and sales support
Support sales onboarding from a systems and process perspective

Essential

3+ years proven experience in Sales Support, Sales Operations, Commercial Operations, or a related role

Handson experience drafting and managing SOWs, proposals, or commercial documentation

Experience using CRM systems (e.g. Salesforce or similar)

Strong Excel skills and confidence working with reports, data, and forecasting

Excellent written and verbal communication skills, including clientfacing interaction

Desirable

Background in professional services, consulting, financial services, or B2B sales environments

Experience coordinating proposals or bids in complex or multistakeholder environments

Familiarity with contract approval workflows and commercial governance

A unique opportunity to develop your career in an international, innovative company providing legal services to the largest and most sophisticated companies worldwide including top banks, technology companies, pharmaceuticals / biotechs, and others;

Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants;

Inclusive and nurturing work environment, where everyone's contributions are valued;

A great culture with diverse, top caliber, highly motivated teammates and a respect for work-life balance;

Hybrid working model (a minimum of 3-4 days in office per month) with a modern office located in the heart of Belfast.

Location & Eligibility

Where is the job

Belfast

Hybrid — some on-site time required

Who can apply

Open to applicants worldwide

Listed under

Worldwide

Listing Details

Posted: April 10, 2026
First seen: April 10, 2026
Last seen: April 28, 2026

Posting Health

Days active: 18
Repost count: 0
Trust Level: 24%
Scored at: April 28, 2026

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Apply for this position

Factor

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Factor is revolutionizing the legal sector by integrating AI technologies to modernize legal workflows, enhancing efficiency, collaboration, and strategic outcomes.

Employees

125

Founded

2021

Domain

Jobs

External application · ~5 min on Factor's site

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