faktionbv1~27d ago

Client Partner

Belgium·Antwerpenmid

OtherClient Partner

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Quick Summary

Overview

As a Client Partner, you’re the long-term trusted advisor to our enterprise clients. You guide them through their AI transformation journey from early proof-of-concept stages to scaled, production-ready AI systems.

Key Responsibilities

Act as a strategic advisor and relationship owner for key enterprise accounts. Identify and drive growth opportunities based on client maturity, performance, and success metrics.

Technical Tools

hubspotsalesforcestakeholder-management

You work side-by-side with our Product Managers, AI Engineers, Software Engineers and UX Designer, and you’ll nurture relationships, align stakeholders, and ensure that projects evolve into sustainable, value-driven partnerships. This is not a traditional sales role, it’s about stewardship, insight, and partnership. You’ll combine strategic advisory with commercial acumen to help clients grow their AI capabilities and investments with confidence.

Responsibilities

~2 min read

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Act as a strategic advisor and relationship owner for key enterprise accounts.
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Identify and drive growth opportunities based on client maturity, performance, and success metrics.
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Bridge technical outcomes with tangible business value, ensuring every engagement contributes to ROI.
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Partner with AI Solutions Consultants and Forward Deployed Engineers to ensure delivery excellence and client satisfaction.
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Shape account strategies, expansion roadmaps, and executive communication frameworks.
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Contribute to Faktion’s go-to-market strategy for AI products and services, bringing client insights back into our innovation pipeline.
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Lead quarterly business reviews and strategic account planning sessions to ensure long-term alignment.
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Build and maintain multi-stakeholder relationships across technical, operational, and executive levels.

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Excellent written and verbal communication skills in native Dutch and English (French is a plus).
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Master’s degree in Business, Engineering, Computer Science, or a related field (Master's in AI is a plus).
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5+ years of experience in account management, consulting, or technology advisory roles, ideally within data, AI, or digital transformation domains.
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Proven ability to manage complex enterprise accounts and drive expansion through strategic advisory.
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Strong understanding of AI technologies, digital transformation principles, and enterprise IT landscapes.
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Exceptional stakeholder management and negotiation skills, with experience engaging senior executives.
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Demonstrated ability to connect business objectives with technical solutions and measurable outcomes.
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Structured, analytical mindset with strong problem-solving capabilities.
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Proactive, entrepreneurial attitude with a bias for action and collaboration.
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Experience with CRM tools (HubSpot, Salesforce, or equivalent) and account planning frameworks.

Nice to Have

~1 min read

Experience working in an AI consultancy, digital product studio, or software engineering environment.
Previous involvement in defining AI or data transformation roadmaps.
Exposure to industries such as HR, Finance, Manufacturing, or Retail.
Proven success in account expansion and cross-functional delivery leadership.
Track record of building or managing multi-year strategic partnerships.

What We Offer

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✓A competitive salary package with additional benefits such as a company car with the fuel card or a mobility budget, comprehensive hospitalisation, and group insurance.

✓A dynamic company culture that supports both individual and team growth, providing ample opportunities for professional development.

✓Participation in (virtual) team-building activities and company events fosters a vibrant and collaborative community.

✓A flexible hybrid working policy that allows you to choose where, how, and when you work.