Customer Service Representative

Il-Glen Carbon-mid

Customer Support SpecialistCustomer

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Quick Summary

Requirements Summary

2-3 Years of Retail or Counter Sales Experience Preferred High School Diploma or Equivalent Outgoing, Responsive,

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Customer Support SpecialistCustomer

FASTSIGNS #104401 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

Competitive Base Salary Plus Commission
Uncapped Earning Potential for Motivated Sales Professionals
Ongoing Training and Professional Development
Career Growth Opportunities within a Growing Company
Supportive and Team-Oriented Work Environment
Fast-Paced, Creative Industry with Diverse Projects
Opportunity to Work with Local Businesses and Organizations
Vacation and Holidays

A Successful FASTSIGNS Customer Service Representative Will:

Be the Initial Contact with Current as well as Prospective Customers in our FASTSIGNS Center
Learn to Prepare Estimates, Implement Work Orders and Ensure Timely Delivery of Finished Orders
Enjoy Being Involved in Daily Team Meetings, Execute Business and Marketing Plans and be Intimately Involved in the Success of the FASTSIGNS Center
Work with Customers in Numerous Ways Such as Email, Telephone, In-Person and at their Place of Business
Build Long-Lasting Relationships by Turning Prospects into Long Term Clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

2-3 Years of Retail or Counter Sales Experience Preferred
High School Diploma or Equivalent
Outgoing, Responsive, Eager to Learn and has the Ability to Build Relationships
Great Listening and Organization Skills
Ability to Sit for Long Periods (4 hours or more)
Ability to View a Computer Screen for Long Periods (4 hours or more)
Ability to Work Under Pressure to Output High Volume, High-Quality Work

At FASTSIGNS, we're proud to operate with the feel of a small, family-oriented sign shop where people matter. While we are part of a nationally recognized brand, our local team works together like family. We believe in treating one another with respect, supporting each other's success, and creating a positive work environment where everyone feels valued.

We foster a culture of teamwork, open communication, and accountability. Every employee plays an important role in our success, and we encourage collaboration, creativity, and a willingness to help wherever needed. We celebrate wins together, learn from challenges, and take pride in delivering exceptional service to our customers.

If you're looking for a workplace where your contributions are noticed, your ideas are welcomed, and you can build meaningful relationships with both coworkers and customers, you'll feel right at home with our team.