Production Coordinator / Customer Service Representative

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Health insurance
• Paid time off
• Training & development

FASTSIGNS Baton Rouge South is looking for an organized, detail-driven professional to manage the full lifecycle of client sign and print orders — from initial client contact through design coordination, production scheduling, and installation. No sign industry background is required. What matters most is a proven ability to run multiple concurrent projects through a structured process without things falling through the cracks.

●        Serve as a primary point of contact for clients placing orders, answering questions, and providing updates.

●        Accurately enter and manage every job in our order management system from intake through completion.

●        Coordinate scheduling across design, production, and installation teams to keep jobs on track and on time.

●        Communicate proactively with clients and internal teams when timelines shift.

●        Maintain accurate, up-to-date records for every order — no verbal-only or off-system arrangements.

●        Support day-to-day operations of the location and help maintain a smooth, well-run shop.

●        2+ years in a role involving scheduling, production coordination, project coordination, or client account management (any industry).

●        Demonstrated comfort using a CRM, ERP, scheduling tool, or similar system as part of daily work.

●        Strong organizational habits — someone who defaults to checklists, written records, and follow-through.

●        Confident, professional communication with clients, including under time pressure.

●        Comfortable in a hands-on, small-business environment wearing multiple hats.

●        Sign, print, or manufacturing industry experience is a plus but not required.