Deployment Logistics Coordinator

Own the end-to-end logistics process for deployment and return of robots, spare parts, and equipment between HQ, customer sites, and field operations.

Coordinate domestic and international shipments, including freight carriers, customs documentation, and delivery timelines.

Maintain accurate inventory records, asset locations, calibration status, shipping history, and equipment availability to ensure deployment readiness.

Own the process for preparing, inspecting, and documenting equipment before deployment and upon return.

Serve as the primary logistics point of contact across Commercial Operations, ensuring clear communication on availability, schedules, and any delays or issues.

Maintain detailed logs of equipment usage, shipping costs, and deployment history.

When needed, travel to customer sites or events to support equipment setup, handoff, or retrieval.

Prepare, package, label, and inspect robots, batteries, spare parts, and deployment equipment for shipment.

Receive returned equipment, perform intake inspections, and coordinate repair or replenishment as needed.

4+ years experience in logistics, shipping, asset management, or field operations coordination

Strong organizational skills and meticulous attention to detail

Excellent communication skills - comfortable coordinating across multiple teams and external partners

Proficiency with tracking systems, spreadsheets, and project management tools (e.g., Google Sheets, Jira, Confluence)

Valid driver's license; willingness to travel up to 25% of the time

Thrives in a fast-paced, rapidly changing environment

Experience in robotics, autonomous vehicles, or hardware company logistics

Coordinate international shipments, including commercial invoices, customs documentation, carnets, import/export compliance, freight forwarding, and country-specific shipping requirements.

Experience supporting trade shows, demos, or customer events

Exposure to inventory management systems or ERP tools