Area Manager

The Area Manager is a critical leader at the market.  The Area Manager will be responsible for overseeing the day to day operations at his/her location(s). The Area Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.  Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. 

• →Focus on relationship with client in order to gain 100% of the delivery business 
• →Focus on Independent Contractor Partnerships (Profitability & Compliance) 
• →Achieve goals set forth by the client & Hub Group 
• →Develop and hold your staff accountable (if applicable) 
• →Continuously recruit and retain Independent Contractors 
• →Manage claims and their processes (with FOC assistance) 
• →P&L Management (Controllables)   
• →Delivery Expense (Minimums / effective routing, support expense)
• →Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt) 
• →Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals) 
• →Achieve Location Margin goals 
  Communicate effectively with the delivery teams, stores and client staff 
• →Lead Daily virtual Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap) 
• →Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap) 
• →Store visits as needed in order to build/maintain relationship with client 
• →Enforce and adhere to company policies and procedures. 
• →Responsible for loadout / warehouse oversight of QC with getting teams off dock 
• →Actively route monitor and engage the delivery teams (see SOP for details) 
• →Travel must be pre-approved by the District Manager
• →Hold Weekly Operations Meetings with your staff – (Document and include in recap) 
• →Hold contractor meetings as needed to review settlements, compliance, performance, etc. 
• →Participate and engage in Client and internal conference calls 
• →Provide Weekly updates on your locations as dictated by District Manager. Weekly recap should include: 
  • →Your schedule for the week 
  • →Summarized update of location(s) 
  • →Standup topics 
  • →Ride behind recap 
  • →Aging invoices update (if applicable) 
  • →Current # of trucks ran in location vs. forecast 
• →Other duties as assigned

• Proven leader 
• Effective communication and relationship skills 
• Proven results 
• Organized 
• College degree or equivalent experience 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.