Manager, Professional Services

FinQuery is seeking a dynamic, resourceful, and collaborative Manager of Professional Services to lead our onboarding and professional services team. In this role, you will support our rapid departmental scaling by mastering multiple cross-channel tasks to ensure our clients experience a seamless, highly successful onboarding journey across our expanding product suite.

You will balance direct people management with hands-on portfolio execution by leading a dedicated team of professionals while simultaneously managing your own strategic book of clients. If you possess exceptional communication skills, thrive when working with diverse personalities, and have a genuine passion for mentoring others and driving continuous process improvement, we want to hear from you! This role reports directly to the Director of Professional Services.

• A 4-year college degree from an approved institution

• 3 or more years of experience in a customer-facing implementation or professional services role, preferably within a SaaS environment

• 1 or more years of experience directly managing a team

• Familiarity or direct experience with accounting, contract management, or debt management software

• Exceptional written, verbal, and in-person communication skills

• Proficient knowledge of G Suite, Microsoft Office, and Monday.com or similar project management platforms

• Comfortability with regional and national travel alongside a strong willingness to present to clients in person

• Strong oral, written, and presentation skills with the ability to communicate effectively from end-users to the C-suite

• Excellent problem-solving skills with a "think big" mindset and a willingness to roll up your sleeves to build repeatable, sustainable processes

• Self-motivated and highly organized work style with the ability to meet strict deadlines across overlapping projects

• True passion for professional development, setting clear timelines, and helping team members grow their career impact