Cashier / Guest Services Team Member

Tx-Austin-mid

OtherGuest Services

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Quick Summary

Key Responsibilities

Thriving in a fast-paced environment Maintaining strong menu and product knowledge Greeting guests with a friendly,

Technical Tools

OtherGuest Services

Benefits:

401(k)
401(k) matching
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance

Perks & Pay

Work in a high-tipping location
Cash tips + credit card tips paid out on your bi-weekly paycheck
Earn an additional $2–$4/hour in tips (amounts may vary)
Flexible scheduling

Shift Availability

Day shift
Full-time & part-time positions available
Monday–Friday, with weekends as needed

Work Environment

Casual dining restaurant
In-person position

Benefits

401(k)
Health insurance
Dental insurance
Paid time off
Paid training
Employee discounts
Flexible schedule

Position Expectations

As a Cashier/Guest Services Team Member, you will play a key role in delivering an exceptional guest experience. Responsibilities include:

Thriving in a fast-paced environment
Maintaining strong menu and product knowledge
Greeting guests with a friendly, welcoming attitude
Taking customer orders and accurately entering them into the POS system
Handling cash and card transactions with accuracy
Providing outstanding customer service by addressing questions and resolving concerns professionally
Assisting with food preparation and ensuring timely order delivery
Keeping the dining area clean, organized, and inviting
Working collaboratively with team members to ensure smooth operations
Supporting Firehouse Subs Public Safety Foundation fundraising initiatives

Our Mission

To share our passion for hearty, flavorful food, deliver heartfelt service, and support public safety.

How We Achieve It

Investing in our team and our community
Building a family-oriented culture
Serving high-quality, delicious subs every day

Why Join Us?

Our team members are essential to our success. From taking orders and preparing food to engaging with guests, you’ll be on the front lines of creating a great experience.

This is a fantastic opportunity to gain experience in a fast-paced, team-oriented restaurant environment. If you love providing excellent customer service and want to be part of a supportive team, we’d love to meet you.

👉 Apply today and join our crew!