Wire Transfer Supervisor

You’re an experienced operations professional with strong leadership skills, exceptional attention to detail, and deep knowledge of wire transfer processes. You excel in fast‑paced environments, maintain accuracy under pressure, and proactively identify risks and workflow improvements. You communicate clearly, collaborate effectively, and guide teams with confidence. If you enjoy strengthening operational controls and supporting secure, efficient wire processing, this role is for you.

The Wire Transfer Supervisor oversees daily processing of domestic and international wire transfers, ensuring timely, accurate, and compliant execution. You will supervise the wire team, enforce dual‑controls and verification procedures, and serve as the escalation point for complex or high‑risk wire activity. This role partners with Fraud, BSA, Compliance, and correspondent banks while supporting audits, reviews, and system enhancements. You will also evaluate workflows, recommend automation, and drive continuous improvement.

• →Supervise daily processing of incoming and outgoing domestic and international wire transfers.
• →Monitor wire queues, pending items, recalls, amendments, and investigations.
• →Support onboarding and cross-training to ensure coverage and business continuity.
• →Ensure wires are processed accurately, timely, and in accordance with bank policy and cut-off times.
• →Enforce dual controls, segregation of duties, and callback verification procedures providing guidance and approvals for daily tasks.
• →Trains associates, providing coaching and oversight for the coverage of wire transfer daily duties.
• →Identify and mitigate risks associated with wire transfers, such as fraud, and implement contingency plans for operational disruptions.
• →Provide high-quality client service and technical support to internal and external clients regarding wire transfer issues.
• →Continuously evaluate and improve operational workflows, identify opportunities for automation, and enhance efficiency.
• →Monitor key performance indicators, analyze trends, and generate reports to identify areas for improvement and risk mitigation.
• →Assist with wire-related audits, exams, and internal control reviews.
• →Document and remediate audit findings and operational gaps.
• →Partner with Fraud, BSA, and Compliance teams on wire-related fraud incidents.
• →Coordinate with correspondent banks, Fedwire, and SWIFT partners as needed.

• Bachelor’s degree in business administration, finance, or accounting (preferred).
• 3–5 years of bank operations or financial services experience (required).
• 0–3 years of management or supervisory experience (preferred).
• Intermediate proficiency with Microsoft Office.
• Strong understanding of bank operations, wire standards, and industry requirements.
• Excellent communication skills; ability to influence and partner effectively.
• Strong analytical, problem‑solving, and decision‑making skills.
• Ability to work in fast‑paced, time‑sensitive environments.
• High adaptability, resiliency, and ability to work independently.

At First Western Trust, we’re more than just a financial institution—we’re a team of forward-thinkers committed to excellence, innovation, and impact. Our culture thrives on teamwork and mutual respect, grounded in the belief that diverse perspectives fuel creativity and help us tackle challenges in fresh, effective ways.

We celebrate each other’s successes, welcome new ideas, and take personal ownership in everything we do. A genuine desire to positively impact our clients, communities, and one another drives our work. We meet challenges with a growth mindset, act with urgency and accountability, and constantly strive to raise the bar for ourselves and our clients.

Leadership at First Western means setting an example and fostering a culture of trust, transparency, and respect. Whether you’re just beginning your journey or bringing years of experience, you’ll find a welcoming community where your contributions are valued and your potential is boundless.

We expect our people to:

• Demand and reward excellence.
• Take action and responsibility.
• Collaborate, communicate openly, and give/receive feedback with trust.
• Go above and beyond to do what’s right—always.

If that sounds like you, you’ll fit right in.

Learn more at myfw.com or email Talent.Management@myfw.com. 

First Western Trust is proud to be an Equal Opportunity Employer. We are committed to creating a diverse, inclusive, and respectful workplace where every team member is valued and given the opportunity to thrive. We welcome applicants of all backgrounds and experiences and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. For accommodation requests, please contact Talent.Management@myfw.com.