Strive Guide

• Perform virtual outreach to individuals with serious mental illness and work closely with community fH teams to establish trust with individuals approaching self-management
• Conduct warm introduction sessions to describe fH STRIVE services and ensure individuals have a desire and understanding of moving to STRIVE 
• Be accountable to completion of initial introductory meetings with individuals, quarterly completion of assessments, ongoing continuous engagement, and scheduling and completion of HG visits for a panel of STRIVE individuals
• Empower individuals to identify and pursue their personal recovery goals, and complete quality documentation
• Ensure individuals are quickly connected with local resources in times of social or clinical crisis
• Serve as primary point-of-contact for individuals, facilitating ongoing engagement
• Communicate key information, progress, and pain points to integrated care team
• Support the implementation of STRIVE operational processes to drive the fH vision of a world where individuals with serious mental and physical illnesses live their best possible life 

• Empathy, compassion, patience, persistence, and a creative mindset as we work to build a ‘startup within a startup’
• Personal knowledge of recovery
• Excellent organizational, project management, and creative problem-solving skills, with a team-focused and continuous improvement orientation
• High degree of personal accountability coupled with a strong sense of efficiency and urgency
• Humility and willingness to “roll up sleeves” and dig into details
• An established track record of strong communication across national community teams
• Ability to be flexible and adaptable to changing strategies and needs for firsthand, its staff, and individuals served
• Desire to help people in need and support their path to wellness

• Lived experience with SMI and/or SUD
• State Peer Recovery certification, or eligibility and willingness to obtain certification within six (6) months of employment
• Valid driver’s license in good standing, with the ability to operate a vehicle (company vehicle may be provided) and eligibility to drive under the company’s insurance policy
• Demonstrated proficiency with technical tools like email, messaging services, and apps
• Two (2) years demonstrated recovery time from a mental health and/or substance abuse disorder at the date of application
• Team members will complete a paid training period prior to serving individuals and must pass assessments to move forward. 

• Experience with direct in-person engagement for individuals with SMI and SUD
• Expertise in recovery education and coaching
• Understanding of whole health and trauma-informed approaches to peer support
• Familiarity with local community resources, behavioral health systems, and the criminal justice system (e.g., mental health and drug courts)
• Ability to thrive in a mobile environment, spending 80%+ of your time in the community (homes, hospitals, streets) rather than an office
• Eagerness to expand knowledge about a broad range of health conditions
• Valid driver’s license in good standing, with the ability to operate a vehicle (company vehicle may be provided) and eligibility to drive under the company’s insurance policy

Benefits
Our full-time compensation package includes a base salary, equity, and performance bonus potential, supported by comprehensive health, dental, vision, and mental wellness coverage. We offer a 401(k) with company match and 16 weeks of paid parental leave for both parents. In your first year, you will accrue 120 hours of vacation annually (4.62 hours per pay period), which steps up to 160 hours annually (6.15 hours per pay period) after one year—all within a welcoming, inclusive culture.