Senior Engineering Intelligence Analyst

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Quick Summary

Overview

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Technical Tools

OtherIntelligence Analyst

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Responsibilities

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Requirements

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Preferred
Experience with Jira APIs, Jira Structure, and the Atlassian ecosystem at scale.
Familiarity with Engineering Management Platforms like Jellyfish.
Experience with Looker and LookML.
Experience with cloud data platforms, specifically Google BigQuery.
Exposure to engineering metrics (DORA, flow efficiency, cycle time, throughput).
HTML/JavaScript skills for custom visualizations and rapid prototyping

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.