Lead, Technical Product Manager (Digital)

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We’re seeking a Lead / Senior Technical Product Manager (TPM) to own the end-to-end delivery and execution of initiatives across our Digital product vertical—driving execution from ideation through the full software development lifecycle (SDLC) to ensure high-quality, predictable delivery.

This is a hands-on, execution-first role where you will translate product vision into clear, actionable engineering plans, lead Agile execution, and take full ownership of delivery outcomes across complex, cross-functional initiatives. You will operate at the center of Product, Engineering, and Design—bringing structure to ambiguity, driving alignment, and ensuring teams are set up to deliver with speed and precision.

Success in this role means digital products move from concept to launch with clarity and momentum, engineering teams operate with minimal ambiguity, and features are delivered predictably with high quality and strong customer impact. You are someone who sees around corners—identifying risks early, removing blockers quickly, and continuously improving how teams plan, build, and ship.

The ideal candidate brings a strong technical foundation, a proactive and ownership-driven mindset, and a proven track record of delivering complex software products with consistency and discipline. You’re equally comfortable diving into technical details, shaping product direction, and influencing stakeholders across the organization.

This is an opportunity to have a direct impact on customer-facing digital experiences at scale, with meaningful ownership, high visibility, and the ability to shape how modern product and delivery teams operate—leveraging evolving tools, including AI, to work smarter and move faster.

Own End-to-End Product Delivery

• →Lead initiatives from concept through development, release, and post-launch iteration
• →Act as the product owner for your domain, ensuring clear requirements and successful outcomes
• →Translate product strategy into actionable epics, user stories, and functional specifications
• →Drive clarity and momentum across the full product lifecycle

Champion Customer-Facing Digital Experiences

• →Deliver intuitive, high-quality UI/UX across web and mobile products
• →Partner closely with Design to ensure seamless and engaging user experiences
• →Maintain a strong focus on customer impact, usability, and performance

Lead Agile Execution

• →Drive high-performing Agile practices and ensure effective team rituals that support predictable delivery
• →Ensure work is clearly defined, prioritized, and ready for engineering execution
• →Identify risks, dependencies, and trade-offs early to maintain delivery momentum
• →Continuously improve team velocity, quality, and consistency

Drive Cross-Functional Alignment

• →Serve as the central point of coordination across Product, Engineering, QA, and Design
• →Proactively communicate progress, risks, and trade-offs to stakeholders
• →Influence decisions and drive alignment without formal authority
• →Remove blockers quickly to maintain execution momentum

Own Delivery Operations & Continuous Improvement

• →Maintain clear, well-structured backlogs and ensure visibility across workstreams
• →Track delivery health metrics (e.g., velocity, throughput, quality) and drive improvements
• →Champion best practices across tools like Jira and Confluence
• →Bring a continuous improvement mindset to team processes and workflows

Partner on Technical Execution

• →Collaborate with Engineering on system design, APIs, and implementation trade-offs
• →Ensure alignment with architecture, scalability, and performance expectations
• →Advocate for technical quality, maintainability, and long-term platform health

Technical Skills

• Proven experience delivering complex, customer-facing digital products (web, mobile, or multi-surface) end-to-end
• Strong command of Agile delivery with hands-on experience leading sprint planning, backlog refinement, and execution
• Ability to translate product strategy into clear, actionable epics, user stories, and detailed functional specifications
• Solid technical fluency, including APIs, system integrations, and modern software architectures
• Experience partnering closely with Engineering on implementation trade-offs, dependencies, and sequencing
• Deep working knowledge of Jira and Confluence for backlog management, workflow visibility, and delivery tracking
• Demonstrated ability to use data and delivery metrics (velocity, throughput, defects) to improve team performance
• Familiarity with AI tools (e.g., for documentation, workflow optimization, or productivity); experience within the Atlassian ecosystem is a plus

Soft Skills

• High ownership and initiative—you take responsibility for outcomes, proactively identify gaps, and drive work forward without needing direction
• Strong product mindset with the ability to connect technical execution to customer experience and business impact
• Excellent cross-functional leadership skills, with a track record of aligning Product, Engineering, Design, and QA teams
• Ability to influence without authority and navigate competing priorities across stakeholders
• Confident communicator who can clearly articulate complex ideas to both technical and non-technical audiences
• Comfortable operating in fast-paced environments with strong, opinionated stakeholders and healthy debate
• Strong problem-solving and critical thinking skills, with sound judgment in ambiguous situations
• Team-oriented mindset with a focus on accountability, collaboration, and continuous improvement

• 5+ years of experience in Technical Product Management, Product Management, or similar roles
• Proven track record delivering complex software initiatives end-to-end in Agile environments
• Strong understanding of software development lifecycle (SDLC), APIs, and modern system architectures
• Experience working closely with Engineering, Design, and QA teams
• Proficiency with Jira, Confluence, and modern collaboration tools
• Experience writing epics, user stories, and acceptance criteria for engineering teams
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development