RPA Business Analyst

Process Analysis and Documentation

• Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities.
• Conduct detailed process assessments, documenting current-state workflows, pain points, and areas for improvement.
• Design future-state process maps and RPA solutions using UiPath’s capabilities.
• Requirements Gathering and Solution Design:
• Elicit and document business requirements, functional specifications, and acceptance criteria for automation projects.
• Work closely with technical teams to design scalable and efficient automation solutions.
• Ensure alignment between business needs and UiPath platform features.

Project Delivery:

• Act as the primary liaison between business teams and RPA developers throughout the project lifecycle.
• Coordinate User Acceptance Testing (UAT) and support deployment activities.
• Monitor and report on project progress, addressing issues promptly to ensure timely delivery.

Governance and Best Practices:

• Assist in developing and adhering to RPA governance frameworks, standards, and best practices.
• Contribute to the COE knowledge base by creating and maintaining documentation, templates, and guidelines.
• Champion continuous improvement initiatives to optimize automation processes and outcomes.

Stakeholder Engagement:

• Build strong relationships with business units to promote RPA adoption and innovation.
• Conduct training and workshops to educate stakeholders on automation capabilities and best practices.

Required Qualifications Experience:

• Minimum 5+ years as a Business Analyst.
• At least 3 years in RPA and UiPath implementations.

Education:

• Bachelor’s degree in Business, Computer Science, or a related field.

Certifications:

• UiPath Business Analyst or RPA Developer certifications (preferred).

Skills and Competencies:

• Strong analytical skills with a proven track record in process optimization.
• In-depth knowledge of UiPath Studio, Orchestrator, and other UiPath tools.
• Proficiency in documenting workflows using tools like Microsoft Visio, Lucidchart, or equivalent.
• Excellent communication and presentation skills, able to engage both technical and non-technical stakeholders.
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Experience in ROI calculation and benefit realization for automation projects.

Preferred Skills:

• Experience in developing Process Design Documents (PDD) and Solution Design Documents (SDD).
• Exposure to AI and machine learning integrations within RPA projects.

Knowledge of change management principles to support organizational transformation

Since our beginning, our vision has always been to open up the world for those who want to see. 

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).  

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. 

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. 

Applications close: 29 Jun 2026 India Standard Time

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