Director, Client Data Science

Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs.

Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. 

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

👥 Customer First - You start with the member and work backwards.
🚀 Make It Happen - You act with urgency, use data, and hold high standards.
🤝 One Team - You collaborate with respect and commit as a group.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

Every QBR, renewal conversation, and RFP Foodsmart brings to a client or prospect is only as strong as the data behind it. We’re looking for a Director, Client Data Science to own that foundation: the reporting, automation, and metrics that make sure our external story holds up, without turning into a manual scramble every time a client asks a hard question.

You won’t own Foodsmart’s external narrative itself, that lives with our go-to-market and sales teams, but you’ll make sure it’s built on solid data, and you’ll act as the analytical consultant who helps sharpen how it’s told.

This is a high-impact, domain-owning role reporting to the VP of Analytics & Data Science. You’ll be the connective point across the rest of the analytics team, pulling in expertise on member engagement and clinical outcomes as needed to round out the external story, while owning the client-facing data foundation yourself. You’ll also build and own our system of client SLAs: what we can validate and stand behind today, and the standing recommendation on whether to take on new ones.

This is a lead role where leadership shows up in being the confident, credible voice in front of clients and partners rather than in managing a large team. It’s heavily hands-on: you’ll build the reporting infrastructure yourself, work closely with Data Engineering to automate recurring weekly and monthly client reporting, and lean on AI as a genuine force multiplier, the main way this area scales, rather than just by adding headcount.

This is a hands-on infrastructure and reporting role. We need someone who can move fluidly from dbt modeling to BI build-out to actually sitting in front of a client, and who treats that full range as one job, not three.

We’re specifically looking for someone who has held an equivalent role at another health tech company: someone who has already lived the specific mix of clinical, operational, and commercial reporting that clients and payers expect, not someone learning the domain from scratch. Beyond that, we’re a small, flat, fast-moving team that leans hard into AI-native tooling. Hex, Omni, and Claude Code are our defaults for building and automating, and we want someone who thinks the same way.