Regulatory Partners

As a Regulatory Partner, you’ll be a trusted advisor to our Owner Operators and store teams, owning regulatory compliance outcomes and risk across your store portfolio.

You’ll play a key role in lifting compliance maturity across stores by coaching, influencing, and partnering with leaders to embed strong regulatory practices into everyday operations.

• →Owning regulatory compliance outcomes across your portfolio, identifying risks and ensuring issues are resolved and sustained
• →Leading behavioural and cultural change in stores to embed strong compliance practices
• →Partnering closely with store leaders through regular visits, audits, and performance discussions
• →Supporting stores through regulatory incidents, recalls, and escalation scenarios
• →Influencing store capability and accountability through coaching, challenge, and targeted interventions
• →Identifying systemic risks and helping drive continuous improvement across the network

You’re a confident and credible regulatory professional who thrives in fast-paced retail environments and knows how to influence outcomes through partnership, not authority.

• 5+ years’ experience in regulatory, compliance, or risk roles
• Strong experience working in retail regulatory environments (e.g. food safety, restricted sales, hazardous substances, recalls)
• Proven ability to identify risk, prioritise action, and drive sustained compliance outcomes
• A solid understanding of New Zealand regulatory frameworks relevant to retail operations
• Confidence working with Owner Operators and store leaders to influence and challenge when needed
• Strong organisational skills and the ability to manage competing priorities across multiple stores