Fullscript
Fullscript27d ago

Product Designer - Journeys

CanadaToronto · TorontoFull Timemid
Design & CreativeProduct Designer
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Quick Summary

Overview

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea.

Technical Tools
Design & CreativeProduct Designer
About Fullscript
 
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
 
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
 
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
 
This is your invitation.
 
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.

The Team

Journeys is Fullscript's practitioner-led platform for data-informed preventive care. Practitioners order biomarker panels, receive AI-assisted lab interpretations, and deliver personalized wellness plans, combining diagnostics, supplements, and ongoing monitoring into a single connected experience. Every interpretation and recommendation is reviewed and approved by the patient's practitioner, not an algorithm.

Over 100,000 practitioners already use Fullscript. Journeys is how we're expanding what the platform can do, from supplement dispensing into whole-person preventive care powered by real patient data.

The Role

We're hiring an intermediate-level Product Designer to join the Journeys team. You'll own project work end-to-end, from design brief through shipped UI, with strategic direction set by the team's senior designer and product leadership. The goal is to scale our design production without sacrificing craft.

This role works across two audiences: practitioners who configure and send Journeys, and patients who receive their results and wellness plans. The product includes AI-generated content and non-deterministic outputs, meaning you'll regularly design for content you can't fully predict or mock up in advance. You need to be comfortable reviewing real model outputs and designing flexible layouts that hold up across variable content.

Note: This role requires in-office presence 1x per week at our Toronto office (68 Claremont St, near Trinity Bellwoods).
  • Own design projects from brief to shipped UI across the Journeys workflow: practitioner ordering, patient result delivery, wellness plans, and re-testing flows.
  • Design clear, usable experiences for complex health data: biomarker results, health area summaries, AI-generated interpretations, and action plans that patients and practitioners can act on.
  • Work directly with engineers through implementation, reviewing builds, catching craft issues in production, and iterating on shipped UI. This team doesn't do traditional handoffs.
  • Design for AI-generated and variable-length content. You'll work with real model outputs, not just placeholder text, and your layouts need to handle the range of what the model produces.
  • Participate in user research across practitioners and patients, integrating findings into design decisions.
  • Extend and maintain design system patterns as new Journeys surfaces are built, particularly around result presentation, plan components, and biomarker data visualization.
  • Communicate design rationale clearly to product, engineering, and clinical stakeholders. You should be able to explain why, not just what.
  • Reduce friction in the practitioner ordering and interpretation workflow, directly driving Journeys adoption.
  • Improve how patients understand and act on their lab results, measured through wellness plan engagement, re-testing rates, and patients under active care.
  • Increase the team's design throughput during a critical scaling phase without dropping the quality bar.
  • 3–5 years of UX/product design experience. Health tech, SaaS, or complex multi-sided platforms are a strong plus.
  • A portfolio that demonstrates solving real workflow problems, not just visual polish. We want to see your process, your thinking, and how your work shipped.
  • Solid craft across the design process: research, flows, wireframes, prototyping, and high-fidelity UI.
  • Ability to run a project from brief to shipped UI with minimal oversight, while working within strategic direction set by others.
  • Proficiency in Figma for exploration and system work, with growing comfort working closer to code. You review implementations, spot issues in production, and iterate with engineers.
  • Proficiency with emerging generative AI tools for prototyping, exploration, and production workflows. You stay current with how the tooling landscape is changing and actively integrate new approaches into your work.
  • Strong curiosity about how the design role is evolving, particularly the breakdown of traditional silos between design, engineering, and product. You're energized by the idea that the boundaries of what a designer does are shifting, not threatened by it.
  • Strong design fundamentals: typography, layout, color, iconography, responsive design.
  • Clear communication: You frame design decisions in terms of user and business outcomes, and you hit deadlines.
  • Experience in healthcare, diagnostics, or regulated industries.
  • Comfort designing for two-sided platforms (provider + patient, buyer + seller).
  • Familiarity with health data visualization or health literacy challenges.
  • Familiarity with health technologies (Oura, Whoop, CGMs) or a personal interest in health and wellness.
  • Startup or early-stage experience.
  • Flexible Paid Time Off program
  • Fullscript’s RRSP match program
  • Stock Options
  • Custom benefits package (medical, dental, vision) with HSA
  • Discount on Fullscript catalog of products for family & friends
  • Training budget and company-wide learning initiatives
  • Employee Wellness Programs (including no meeting Wednesday)
  • Listing Details

    Posted
    March 25, 2026
    First seen
    March 26, 2026
    Last seen
    April 21, 2026

    Posting Health

    Days active
    26
    Repost count
    0
    Trust Level
    33%
    Scored at
    April 22, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Fullscript

    Fullscript is a healthcare platform founded in 2011 that enables practitioners to prescribe and manage professional-grade supplements, offering tools for personalized treatment plans and patient adherence. It serves healthcare professionals by providing a comprehensive solution for integrative medicine.

    Employees
    750
    Founded
    2011
    View company profile
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    FullscriptProduct Designer - Journeys