Partner Relationship Manager

Build, manage, and grow strategic partnerships that drive revenue, expand market reach, and enhance offerings Identify, evaluate, and prioritize new partner opportunities aligned to company strategy and target markets Negotiate and execute partnership agreements, ensuring clear objectives, KPIs, and mutual value Lead partner onboarding and enablement, including training, collateral, and operational readiness Develop and manage joint go-to-market plans with partners (co-selling, co-marketing, demand generation) Maintain a healthy partner pipeline and forecast, tracking performance against targets and SLAs Collaborate cross-functionally with sales, marketing, product, and customer success to deliver partner outcomes Conduct regular business reviews with partners to optimize performance and address risks or gaps Coordinate co-marketing campaigns, events, and content to increase awareness and pipeline Serve as the primary point of contact for partner escalations, issue resolution, and lifecycle management Gather partner and market feedback to inform product roadmap and competitive strategy Report on partner metrics, insights, and ROI to leadership; refine strategies based on data-driven analysis Ensure contractual compliance, manage renewals/expansions, and maintain accurate records in CRM/PRM systems Represent the company at industry events and partner meetings; travel as needed Connect with and manage a global portfolio of strategic partners (cloud solution partners, global strategic technology partners, and channel partners), maintaining and growing relationships Requirements Bachelor’s degree in Business, Marketing, or related field (or equivalent experience). 5+ years of experience in partner management, business development, channel sales, or a related role. Proven track record of identifying, negotiating, and closing partnership deals. Strong sales acumen and ability to create joint go-to-market plans that drive measurable outcomes. Excellent communication, presentation, and interpersonal skills. Strong project management and organizational skills with the ability to manage multiple partnerships simultaneously. Analytical mindset with experience using CRM and analytics tools to track partner performance and report on KPIs. Ability to travel as needed to meet partners and attend industry events. Benefits Experience in the company’s industry (e.g., SaaS, technology, fintech, healthcare) or with similar partner ecosystems. Existing network of industry contacts and channel partners. Experience managing strategic or global partners and complex contracts. Familiarity with partner program design, partner enablement, and co-marketing/co-selling initiatives. MBA or advanced degree. Experience with partner management platforms (e.g., Salesforce PRM, PartnerStack) and more advanced data analysis tools.