Manager, Business Insights

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

We're looking for a Manager, Business Insights to lead a small, high-leverage team of product and business analysts driving the most consequential decisions at Garner.

This is not a pure people-management role. You'll spend roughly half your time hands-on — designing experiments, running causal analyses, and building measurement frameworks alongside your team — and the other half coaching, raising the bar, and translating analytical work into clear recommendations for executives. You'll manage a team of 3–4 analysts spanning Growth, Product, and Central BI, and you'll be the person leadership turns to when the math gets hard and the answer matters.

This role reports to the Director of Data Science & Analytics and partners closely with Product, Engineering, Growth, and the executive team. It is the senior IC + early-stage management role for someone who wants to operate at the technical front lines while building an analytics culture — not the broader leadership role over Data Ecosystem.

This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

• →Lead a small team of analysts. Manage Product Analysts across the business. Set the technical bar, assist in project scoping, analysis design, and unblock the team while also staying close to Garner’s analytical problems. 
• →Partner cross-functionally. Provide thought leadership directly to product managers, engineers, and leadership by translating ambiguous business questions into analytical frameworks. Be a trusted partner trusted by executives across the business. 
• →Own measurement and experimentation strategy. Define how Garner measures success across all aspects of our product, from growth marketing, product feature launches, and financial incentives. Manage A/B testing, casual inference, propensity matching, & synthetic controls, and forecasting for relevant areas. Use your judgement to apply fast & quick methods vs full statistical rigor. 
• →Design metrics and communicate insights that drive decisions. Run high-stakes analysis that isolate treatment effects from confounders, model retention impact or stress test assumptions. Translate these complex analyses into clear, actionable narratives that resonate with technical and executive audiences. Monitor your metrics and be the first to say something when it changes.
• →Raise the bar. Mentor your team through hard problems by teaching them how to think. Enforce analytical standards by establishing best practices that catch errors before they reach executives and increase reproducibility. Design career paths and manage growth plans.

• →6+ years of experience in business analytics, or a related quantitative field (industry, academia, or both)
• →2+ years experience managing analysts or data scientists. You have reviewed code, taught people how to design experiments, given hard feedback, and demonstrated experience growing people.
• →Advanced analytical & statistical rigor. An understanding of experiment design, including randomization, sample size, & threats to validity. You are comfortable with causal inference methods and can reason about the tradeoffs between speed & rigot.
• →Data visualization and communication. Translate complex analyses into clear insights for different audiences using dashboards, slides, notebooks, etc.
• →Autonomy and judgment. Independently scope complex problems, make decisions with ambiguous data, and deliver high-quality results to senior stakeholders.
• →Product mindset. You're curious about why metrics move, not just that they move. You understand the member experience and the business model. You ask "what should we do about this?" not just "here's what the data says."
• →A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. 

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Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.