Public Relations Manager - Healthcare

GCI Health, part of WPP, is the leading global health impact agency built to realize the future of health. We turn client innovation into health impact through engagements that transcend traditional communications. From molecules to the masses, we embrace the entire healthcare spectrum in every corner of the world, spanning North America, Europe, Asia-Pacific and the Middle East. Our services include pipeline and product communications, brand marketing, corporate and enterprise communications, medical affairs and clinical trial marketing.

GCI Health is a celebrated, highly respected healthcare agency with industry honors that include PRWeek Best Place to Work, PRWeek Global International Agency of the Year, MM+M PR Agency of the Year, PRovoke Media Global Healthcare PR Agency of the Year and PRovoke Media Agency of the Decade. 

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. 

• →Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• →Responsible for client delight on a day-to-day level as the operations lead
• →Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• →Responsible for establishing trust, facilitating coordination, and identifying avenues for growth.
• →Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• →Manage client relationships and be the client’s key contact, counselor, and strategic thinker. You are always the first port of call for clients.
• →Responsible for institutionalizing knowledge and are the catalysts for internal collaboration across practices & COEs.
• →Timely Decision Making – The ability to identify a problem and find solutions. Make decisions in a timely manner, using available information and under tight deadlines.
• →Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• →Responsible for quality check (especially as in integrator for human and AI work
• →Be able to support the senior managers and leaders in resolving client issues.
• →Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• →Help develop media strategies, write pitch letters, and respond to media queries.
• →Build efficiency within the team & focus on AI fluency within the team.
• →Stay updated on social media trends and build relationships with key influencers and community contacts to optimize channels.
• →Embeds Burson proprietary AI tools as a core part of the marketing workflow — applying them to competitor research, content development, campaign performance analysis, and audience strategy to make marketing decisions faster and more informed.
• →Support the digital media strategy implementation.
• →You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations to drive relevance and efficiency.

• Minimum 4+ years of work experience in public relations or the communications industry. with at least two years leading a team.
• Graduation in Public Relations or Communication.

Our vision is for GCI, a Burson Group company, to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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