RN Case Manager

Company: Geiss Med Hospice, part of Brigade Health
Location: Mobile/Field-Based Position

Join Geiss Med Hospice, part of Brigade Health, where compassionate care and clinical excellence come together to support patients and families during one of life’s most important transitions.

At Geiss Med Hospice, we are committed to providing high-quality, patient-centered hospice care with dignity, respect, and compassion. Our team works closely with patients, families, physicians, facilities, and interdisciplinary care partners to ensure each patient receives the support, comfort, and clinical oversight they need.

The Registered Nurse Case Manager is responsible for managing and coordinating hospice care for assigned patients. This role serves as a primary clinical point of contact for patients and families, providing skilled nursing assessment, care planning, symptom management, education, and ongoing coordination with the interdisciplinary team.

The RN Case Manager plays a key role in ensuring patients receive timely, compassionate, and appropriate care while supporting families through the hospice journey.

Responsibilities include, but are not limited to:

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  Manage an assigned hospice patient caseload and provide skilled nursing care in the home, facility, or other care setting.

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  Complete comprehensive nursing assessments and ongoing clinical evaluations.

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  Develop, update, and implement individualized hospice plans of care in collaboration with the interdisciplinary team.

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  Monitor patient condition, symptoms, medication needs, and changes in status.

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  Provide pain and symptom management, patient education, and caregiver support.

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  Coordinate care with physicians, hospice medical directors, social workers, chaplains, aides, facilities, pharmacies, and other care partners.

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  Communicate effectively with patients and families regarding care plans, disease progression, comfort measures, and available hospice support.

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  Support admissions, recertifications, discharges, and transitions of care as needed.

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  Ensure accurate, timely, and complete documentation in accordance with company policy, regulatory standards, and hospice compliance requirements.

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  Participate in interdisciplinary group meetings, case conferences, and care planning discussions.

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  Identify and escalate changes in patient condition or complex care needs to the appropriate clinical leader or provider.

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  Provide compassionate support to patients and families while maintaining professional boundaries and excellent service standards.

• Active, unrestricted Registered Nurse license in the state of practice.

• Minimum of two years of clinical nursing experience preferred.

• Hospice, home health, palliative care, case management, or acute care experience preferred.

• Strong clinical assessment, critical thinking, communication, and care coordination skills.

• Ability to work independently in the field while collaborating closely with an interdisciplinary team.

• Comfort providing care and education to patients and families during end-of-life care.

• This is a mobile position requiring regular travel throughout the assigned region to patient homes, facilities, hospitals, and other care settings as needed.

• Valid driver’s license in the state of employment, reliable transportation, and current automobile insurance required.

• Mileage and travel time will be compensated in accordance with company policy and applicable law.

• Previous hospice or palliative care nursing experience.

• Experience managing a hospice or home health caseload.

• Experience working with patients and families facing advanced illness, end-of-life care needs, or complex psychosocial situations.

• Familiarity with hospice regulations, documentation standards, and interdisciplinary care planning.

Performance will be evaluated based on the following:

• Quality, timeliness, and accuracy of clinical documentation.

• Effective management of assigned patient caseload.

• Timely response to patient, family, facility, and team needs.

• Quality of patient care, symptom management, and care coordination.

• Collaboration with the interdisciplinary team and external care partners.

• Adherence to hospice standards, regulatory requirements, and company policies.

• Professionalism, attendance, reliability, and accountability.

• Maintenance of excellent internal and external customer service standards.

• Compliance with safety, health, and infection control standards.

• Effective communication with patients, families, medical professionals, vendors, peers, and supervisors.

• Contribution to a positive, respectful, compassionate, and inclusive work environment.

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