AI-Enabled Product Manager Subject Matter Expert

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Overview

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired,

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What We Offer

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General Assembly is building a reskilling program for the Client’s Customer Success & Account Managers transitioning into AI-powered product management roles. You'll serve as the subject matter expert for Pathway 1, validating curriculum content built by our Learning Experience Design team and ensuring it reflects how AI product management actually works in practice.

Responsibilities

~1 min read

→Review and validate competencies and learning objectives for the AI-Enabled PM pathway
→Provide feedback on instructional slide content generated via Gaia (GA's AI-assisted build tool)
→Review async assets including prompt-alongs and self-paced exercises for accuracy and relevance
→Participate in one structured SME review gate (approximately 1 week, late May)
→Provide a single round of revision feedback for the LED to implement before QA

7+ years in product management with 2+ years shipping AI-powered features in production
Hands-on experience with AI product discovery frameworks — JTBD, OKRs applied specifically to AI features
Strong customer-discovery instincts and product prioritization skills relevant to AI roadmapping
Working knowledge of positioning and scoping LLM-powered products internally and externally
Familiarity with Microsoft product suite (Copilot, Azure AI Foundry) preferred
AI-900 or AI-102 certification a plus
Former PM or GPM at Microsoft, Google, or similar company is a strong plus

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.