Part-Time System Support Analyst

Chicago Officemid

OtherSupport Analyst

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Quick Summary

Key Responsibilities

Configure and maintain Windows PCs and Windows Servers to ensure optimal performance. Conduct system performance testing to identify and resolve inefficiencies.

Requirements Summary

1+ year working with computer hardware, GPUs, Memory, CPU, etc. Ability to make sound decisions in a fast-paced,

Technical Tools

OtherSupport Analyst

Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Rooted in a culture of integrity, collaboration, and an unwavering passion for progress, we foster an environment of personal and professional excellence. Our nimble organizational structure and entrepreneurial spirit attract top-tier talent with a passion for innovation, laying the foundation and driving our consistent success in the industry.

Responsibilities

~1 min read

→Configure and maintain Windows PCs and Windows Servers to ensure optimal performance.
→Conduct system performance testing to identify and resolve inefficiencies.
→Provide first-line support for all administrative group software and hardware issues.
→Manage user account creation and maintenance.
→Build and set up desks and workstations for employees.
→Ensure consistent in-office support coverage five days a week.
→Provide audio-video conference room support.
→Collaborate with trade support to monitor applications and maintain infrastructure.
→Manage the configuration and maintenance of phone systems.
→Coordinate shipping of hardware to off-site locations.
→Maintain inventory of workstations, monitors, and other equipment.
→Build and tune monitoring tools to prioritize desired alerts and prevent unwanted/unneeded alerts.
→Script solutions to automate basic tasks as needed
→Document processes and procedures related to trading applications and exchanges.

Requirements

~1 min read

1+ year working with computer hardware, GPUs, Memory, CPU, etc.
Ability to make sound decisions in a fast-paced, high-pressure environment
Excellent Troubleshooting skills
Good attention to detail when digging through log files to find application issues
Strong Windows experience
Ability to pick up and understand new processes/applications
Able to do physical work desk setups
Scripting PowerShell is a plus
Database experience is a plus

What We Offer

~1 min read

Application expected to close: 8/1/2026

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.