Director Commercial Laboratory

We are seeking an experienced Director Commercial Laboratory to lead the strategic, commercial, and operational direction of our Commercial Laboratory. In this key leadership role, you will drive the development and promotion of our product and service portfolio, foster customer‑driven innovation, and ensure high‑quality service delivery in line with ISO and GCLP accreditation standards.

You will oversee both Sales & Marketing and Commercial Laboratory operations, including production, logistics, workflows, financial performance, personnel management, and customer satisfaction—while upholding the company’s quality standards.

GenomeScan is an ISO‑accredited leader in Next Generation Sequencing services, providing state‑of‑the‑art tools for fast, affordable, and high‑quality patient diagnostics—crucial for identifying disease causes and supporting personalized treatment plans. GenomeScan drives innovation through close partnerships with medical centres and research laboratories.

We take on a diverse range of challenging projects using advanced Next Generation Sequencing (NGS) techniques, including Whole Genome and Gene-panel Sequencing, RNA- and Methyl sequencing, and various bioinformatics pipelines. Our laboratory is equipped with Illumina, Ion Torrent, and Nanopore sequencers, as well as robotic systems for automated sample processing. GenomeScan complies with international quality standards and holds ISO/IEC 17025 accreditation.

In addition to our current ISO accreditation, we are implementing GCLP guidelines in our laboratory to improve and expand our services for clinical trials.

You will:

• Oversee strategic planning, drive portfolio development and continuous improvement to ensure alignment with corporate goals and regulatory standards.

• Lead daily Commercial Laboratory operations to deliver high‑quality, efficient, and customer‑focused laboratory services supported by appropriate infrastructure.

• Provide guidance, coaching, and development to the Commercial Laboratory, Sales & Marketing team while fostering a high‑performance, collaborative culture.

• Manage resource allocation and budgeting to ensure efficient operations and act as the primary liaison in cross‑functional initiatives.

• Drive sales performance by developing and executing Sales, Marketing, and key account strategies while identifying new business opportunities and leading the commercialization of new products and services.

• Build and maintain strong relationships with clients, key accounts, vendors, and partners, while monitoring market trends, competitor activity, and product developments to make constructive commercial decisions.

• Ensure full adherence to ISO/IEC 17025, GCLP, and internal quality standards while guaranteeing safe and high‑quality execution of all laboratory activities.

• Identify, assess, and escalate compliance issues or material risks to the Executive Board to safeguard operational integrity.