Geocomply 23mo ago

Salesforce Administrator

Vietnam·Ho Chi MinhFull-timemid

OtherSalesforce Administrator

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Quick Summary

Overview

About GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Technical Tools

salesforceb2bcybersecurity

About GeoComply

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

About the Role

We are looking for an experienced & effective Salesforce Administrator to join our Revenue Operations Team. You will be the primary stakeholder of our Salesforce instance, ensuring the platform is optimized to support our business goals. In this role, you will split your focus between maintaining the extant systems, and building out new data environments to support new initiatives for a growing business.

System Maintenance: Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.

New Environment Design: Build new Objects, Layouts and processes to support new sales & support initiatives, including requirements gathering, testing & rollout support.

Process Automation: Design and implement automated processes using Salesforce Flow to improve operational efficiency.

Data Integrity: Complete regular environment audits to ensure data quality. Manage importation of new data as necessary

User Support & Training: Act as the primary resource for users. Create enablement materials and assist with onboarding new team members to ensure effective adoption.

Bachelor’s Degree in Computer Science, Business, or related field

4+ years of experience as a Salesforce Administrator in a mature B2B Sales Environment

Experienced with Sales Cloud & Service Cloud, Marketing Cloud a plus but not required

Thorough understanding of Salesforce Lightning, Flow Builder, Permission Sets & experience deploying production updates

Experienced working with vendors and integrating new Salesforce technologies, such as marketing automation software etc.

Strong problem-solving skills with the ability to learn quickly and independently in the absence of internal documentation.

The ability to communicate clearly and succinctly whether speaking to technical stakeholders or customer facing representatives/users