Observability Architect

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an SRE Observability Architect who will define the strategic vision, technical architecture, and engineering standards for observability across the organization's cloud platforms. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

As an SRE Observability Architect, your key area of responsibility will be defining the foundational observability architecture that enables scalable, cost-efficient, and highly reliable insight into distributed systems while leading the design of next-generation observability platforms. You will need to work closely with SRE, platform engineering, and application development teams, as well as align with security and compliance stakeholders. 

To be successful in this role, you will be a strong analytical and systems thinker with the ability to navigate complex, ambiguous technical challenges and articulate technical architecture to executive audiences. In addition, the successful candidate will have deep expertise in designing enterprise-scale observability platforms and the ability to influence and drive technical direction across multiple teams and organizational boundaries.

• Define and own the enterprise-wide observability architecture, establishing technical standards, reference architectures, and multi-year roadmaps.

• Evaluate, select, and standardize observability tooling (e.g., Grafana, Prometheus, VictoriaMetrics, Tempo, Loki, Elastic Stack, OpenTelemetry) to reduce tool sprawl and optimize total cost of ownership.

• Design scalable data pipelines and storage strategies capable of ingesting and querying petabyte-scale telemetry data across metrics, traces, logs, and continuous profiling.

• Design Terraform modules and Helm charts for declarative observability infrastructure provisioning across multi-cloud environments.

• Establish and enforce instrumentation standards using the OpenTelemetry framework, including SDK guidelines, collector deployment patterns, and semantic conventions.

• Define and champion SLO/SLI/error-budget frameworks across engineering teams, providing architectural guidance on service-level objective implementation.

• Serve as a senior escalation point during critical incidents, leveraging deep observability expertise to accelerate diagnosis and resolution.

• Provide architectural mentorship and technical guidance to Observability Engineers and SRE team members.

• 5-8 years of experience in Observability Architecture, Site Reliability Engineering (SRE), or Platform/Infrastructure Engineering.

• Post-secondary Diploma/Degree in Engineering, Computer Science, or a related field.

• Mastery of the OpenTelemetry ecosystem and expert-level knowledge of Prometheus-compatible metrics systems (VictoriaMetrics, Thanos, etc.).

• Advanced experience with tracing systems (Grafana Tempo, Jaeger) and log aggregation platforms (Loki, Elasticsearch, Google BigQuery).

• Expert-level proficiency in cloud infrastructure (GCP strongly preferred) and Kubernetes architecture.

• Strong software engineering skills in Go, Python, or similar languages for building cloud-native tooling.

• Excellent communication skills with the ability to influence technical direction across organizational boundaries.

• Preferred certifications: Google Cloud Professional Cloud Architect or Certified Kubernetes Administrator (CKA).