Getwingapp
Getwingapp21h ago
New
USD 760–980/yr

Customer Service Representative (Mandarin Bilingual) | 20704

PhilippinesPhilippines·ManilaRemoteFull Timemid
Customer Support SpecialistCustomer
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Quick Summary

Key Responsibilities

Handle English- and Mandarin-speaking customer inquiries, calls, messages, and CRM records.Prepare/review estimates, product details, pricing, and glass/order information.Send invoices,

Requirements Summary

• At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity • Excellent English and Mandari communication skills,

Technical Tools
Customer Support SpecialistCustomer
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.
Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!
 
Customer Service Representative (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
 
And we’re looking for a Customer Service Representative to start immediately!
 
Duties and Responsibilities include but are not limited to:

Handle English- and Mandarin-speaking customer inquiries, calls, messages, and CRM records.
Prepare/review estimates, product details, pricing, and glass/order information.
Send invoices, collect deposits, follow up with customers, coordinate approvals, and support scheduling.
 
Qualifications:
• At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity
• Excellent English and Mandari communication skills, both written and verbal (at least B2 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
 
Technical Requirements:
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
 
Benefits:
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
 
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job
 
 
Salary Package per month: 
Entry Level (1-3 years of experience): Up to $1100

Location & Eligibility

Where is the job
Manila, Philippines
Remote within one country
Who can apply
Open to applicants worldwide

Listing Details

Posted
September 8, 2026
First seen
September 8, 2026
Last seen
September 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
87%
Scored at
September 8, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Getwingapp

Managed virtual assistant service providing remote executive and business support

Employees
199
Founded
2018
View company profile
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GetwingappCustomer Service Representative (Mandarin Bilingual) | 20704USD 760–980