Collections Specialist

GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ’s relationship with our Global Advisory and Accounting Network provides the resources needed to better understand client’s needs, attract a higher caliber of candidates and assess candidate potential.

A company is seeking a Collections Specialist to join its team in a fast-paced, high-volume environment. This role is ideal for someone comfortable making outbound calls, negotiating payment terms, and resolving outstanding balances while maintaining professionalism.

Perform high-volume outbound collection calls (80–100 daily)

Manage and collect on third-party accounts

Negotiate payment arrangements and resolve past-due balances

Maintain accurate records of collection activity and account updates

Handle challenging conversations with professionalism and tact

Ensure compliance with applicable laws and internal policies

2+ years of collections experience (third-party collections preferred)

Strong negotiation and conflict resolution skills

Comfortable working in a high-volume call environment

Excellent verbal and written communication skills

Strong attention to detail and organization