Product Program Data Specialist

Girl Scouts of Oregon and Southwest Washington seeks a highly accurate Product Program Data Specialist who shares our vision of helping Girl Scouts change the world.  

What You'll Do 

As the Product Program Data Specialist, you'll be responsible for supporting the execution of all Product Programs through data reporting, systems management, leadership of the recognition program, and member and volunteer support. In this role, you’ll be responsible for building and maintaining reporting tools, analyzing key product program metrics, and identifying opportunities to improve participation, revenue, and operational efficiency. 

This position serves as the primary owner of data reporting and systems across product programs and leads recognition program planning and execution in collaboration with the Product Program Manager. The Product Program Data Specialist ensures data accuracy, supports informed decision-making, and promotes a girl-led Girl Scout Leadership Experience. 

Responsibilities 

• Build and maintain reporting tools and dashboards in Google Sheets and Excel support visibility into product program registration, sales, inventory, and key operational metrics. 

• Analyze product program key metrics, identify trends and patterns in collaboration with the Product Program Manager. 

• Identify opportunities to improve participation, increase revenue, and enhance program efficiency through quantitative and qualitative analysis in collaboration with the Product Program Manager. 

• Utilize advanced Excel and Google Sheets capabilities (including Power Query, macros, and data transformation techniques) to clean, merge, and standardize data from multiple sources, including converting and restructuring PDF and vendor reports; identify gaps in vendor reporting and provide recommendations for improvement. 

• Support the configuration, maintenance, and optimization of vendor software platforms including program setup, data updates and adjustments, and timeline configuration in collaboration with the Product Program team and external vendors. 

• Maintain consistency and alignment of data across multiple systems and shared reporting resources in collaboration with cross-functional teams, ensuring data accuracy, identifying discrepancies, and maintaining alignment across multiple sources. 

• Manage the processing and distribution of participant recognitions and rewards, including coordinating data across systems, verifying accuracy, and supporting multi-step fulfillment processes. 

• Lead recognition and rewards program research, planning, and execution in collaboration with the Product Program Manager. 

• Create and maintain Salesforce knowledge articles and email templates for all aspects of the Product Program department. 

• Provide operational support to partner, member, and volunteer inquiries through a variety of communication channels, ensuring timely resolution and documentation in the council’s customer relations management system. 

• Initiate and track missing funds communication, gather relevant information, and escalate concerns to the Product Program manager when necessary. 

• Participate in department, organizational, and regional council events that occur outside of regular office hours, including occasional evenings, weekends, and overnight travel. 

What You Bring 

We are most interested in finding the best person for this job, who will be successful and satisfied in the role. If you believe you are that person, we encourage you to apply, even if you do not meet every qualification listed below. 

• At least seven (7) of relevant education and experience, including: 

• Advanced experience using Excel or Google Sheets to clean, transform, and analyze data from multiple sources. 

• Experience with customer relationship management software and data management tools.  

• Preferred:  

• • Experience working with volunteer-led programs, nonprofit organizations, or product/program-based sales environments. 

• • Experience with Salesforce, Looker, and JotForm. 

• Work Conditions & Physical Requirements: 

• • Indoor environment – 95%  

• • Outdoor events – up to 5%  

• • Travel to other locations – up to 10–15% during peak seasons  

• • Use of computer, phone, and other office equipment – 95%  

• • Lifting up to 25 pounds – up to 10%  

• • Reaching above shoulder level – up to 5% 

The Details 

• Compensation – Nonexempt/hourly, starting at $25.24 to $30.29 per hour, depending on qualifications. Plus $1.25 per hour for Spanish language skills at a conversational level or higher. 

• Benefits – We offer health, dental, life insurance, paid time off, and paid holidays. We also offer a retirement plan with a 3.5% employer contribution. For more details, visit www.girlscoutsosw.org/careers. 

• Hours – Full-time, business hours, with some flexibility. Occasional event attendance, including weekends and evenings. 

• Location – This position requires frequent in-person work at any of our Service Centers, with occasional travel during peak program seasons. Some job duties may be performed remotely if you meet internet connectivity standards. All staff must participate in in-person meetings, events, work assignments, and retreats, the frequency and location of which are determined by business needs.

About Girl Scouts of Oregon and Southwest Washington:

At Girl Scouts of Oregon and Southwest Washington, it’s our mission to build Girl Scouts of courage, confidence, and character who make the world a better place. Staff support a network of dedicated volunteers who bring Girl Scouts programming to youths in their community. Since 1912, Girl Scouts has supported children and young adults in achieving their full potential. Today, Girl Scouts stands as the preeminent leadership development organization for young women. With Girl Scouts of Oregon and Southwest Washington, you can make a difference in the lives of Girl Scouts, adult volunteers, and the world.

Diversity, Equity, and Inclusion:

We encourage, value, and honor diversity and support a culture of equity and inclusion. We are committed to fostering diversity at every level of the organization and seek candidates who have lived experience related to social justice, diversity, equity, and inclusion. We are an equal opportunity employer. 

We recognize that a commitment to these values is a living commitment that requires attention, reflection, and continual action. All employees must support these efforts and participate in training, projects, and initiatives to forward this work. Click here to read our complete Equity Statement.

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How to Apply:

Submit your application via our Careers site.

We are accepting applications through May 20th.