Field Manager

• The FM will be responsible for managing all aspects of ground operations:
• Set and own quantifiable targets like households enrolled and operational efficiency.
• Serve as the organization’s engine for continuous improvement of the enrolment process and recipient experience.
• Over time, reduce dependence on senior management and create more leverage for the Program Manager through capacity-building and delegation.

• The FM will be expected to be a strong contributor to the overall vision of the country office, engaging with the Program Manager in country problem-solving.
• Conceive, develop and test new protocols and methods prior to overseeing scale up.
• Anticipate areas of risk and create mitigation plans (e.g. coordination on complex research partnership, slow-downs from pilots, etc.).

• The FM will be expected to oversee a performance-oriented culture within your team (your reports and their reports), with all staff receiving feedback and development opportunities to achieve their potential.
•  Hire, train and manage field staff.
•  Run performance reviews for direct reports and build their capacity to do the same.
•  Identify and coach high-potential field staff to grow on a quick promotion trajectory.
•  Identify gaps in the org chart and propose solutions to the Program Manager

• The FM will be expected to be comfortable using data to track performance, and inform decision-making, and to quickly build expertise within GD’s standard beneficiary data management and survey tools.
• Support survey creation and updates for new and existing projects
• Guide and support reports on data inquiries, skill development, and data analysis
• Work effectively with GD’s global data team (framing needs and expectations, and holding self
• and others accountable to agreed timelines)

• Meet the GD “bar” for online communication responsiveness (slack, email, phone)
•  Present effectively to the management team (focusing on key insights, etc.)
•  Communicate concisely and clearly across a variety of forms (written, presenting, verbal)

• Assist Program Manager with hosting journalists, donors, and other external parties
• Assist Program Manager with communicating and executing new projects/pilots / technologies (e.g. messaging Salesforce to field team, brainstorming options for community-based targeting,
• rolling out mobile app questions, etc.)

• Monitor team dynamics and own follow-up on barometer activities
• Identify opportunities for morale-building (e.g. retreats, team events, incentive schemes, etc.)

• Degree in a relevant field
• Exceptional leadership ability with demonstrated success in motivating and developing subordinates
• Exceptional ability to problem-solve complex operational challenges in the field
• Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team
• Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
• Strong communication and relationship-building skills and the ability to represent the organization effectively to external parties
• Strong analytical and technical skills, including a high level of proficiency with Microsoft Excel
• Demonstrated success in a high-performance work environment
• At least 3-5 years of management experience, preferably managing managers
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems.
• Experience working in urban informal settlements in Mozambique is highly desirable
• Candidate should be willing to work and live in a Field Location
• Speaks Portuguese and English fluently 

GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.

GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.

These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.

**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!

Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!