Analytics Client Service Intern

Mx-Nle-Monterreyentry

OtherClient Service

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Quick Summary

Overview

Your Team Responsibilities We are currently seeking an Analytics Client Service Intern to join our Client Coverage organization in Monterrey. The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world.

Technical Tools

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Responsibilities

~1 min read

We are currently seeking an Analytics Client Service Intern to join our Client Coverage organization in Monterrey.

The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology, usage, interpretational, and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email, but occasional travel may be required for on-site presentations or trainings. Client Service Analysts work closely with account managers and consultants to develop and maintain

Responsibilities

~1 min read

→Answer client inquiries about MSCI products.
→Participate in developing client relationships through proactive follow up on issues raised by clients
→Analyze market performance and data for our clients on a reactive and a pro-active basis
→Maintain relationships by ensuring relevant product and model information is shared with clients
→Provide client feedback to the Coverage, Product Management, Research, and Production groups
→Act as point of contact for routine inquiries and data requests

Requirements

~1 min read

Excellent communication skills in English
Strong analytical and problem-solving skills coupled with good logical aptitude
Ability to effectively work with diverse cultures in a global team; sensitivity and appreciation for diverse cultural norms/styles
Highly motivated, dynamic, quick learner, hardworking and eager to succeed
Attention to detail is critical
Independent worker as well as good team player with a strong sense of ownership
Availability to work for 30 (a must).
Bachelor Degree in Finance, Economics or Mathematics preferably in 6th or 7th semester

What We Offer

~2 min read

✓A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

✓A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

✓We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com