G
Glsllc15d ago
↻ Repost
USD 17.75–17.75/yr

Collections Coordinator, Customer Service

United StatesUnited States·TempeFull-Timemid
OtherCustomer Service
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Quick Summary

Overview

Quick Facts Compensation: $17.75/hr plus monthly performance bonuses Onsite: Tempe, AZ Schedule: Fixed 40 hours/week - Regular,

Technical Tools
OtherCustomer Service
Quick Facts
Compensation: $17.75/hr plus monthly performance bonuses
Onsite: Tempe, AZ
Schedule: Fixed 40 hours/week - Regular, predictable attendance required
 
 
 
No Sundays
 
 
One night per week (12PM-8PM)
 
 
Every 4th rotating Friday (9AM-7PM)
 
 
Every 4th rotating Saturday (8AM-12PM) with 9 hour shifts during the week (8AM-6PM and 10AM-8PM) - one scheduled day off in the week 
 
 
Why GLS?
GLS is dedicated to helping more individuals access affordable auto financing through advanced analytics and technology. For over 10 years, we have supported more than a million families, providing them with reliable transportation options in their daily lives. 
 
  • Manage a portfolio of auto loan accounts and reduce delinquency.
  • Contact customers to understand intent and ability to pay.
  • Maintain positive relationships while collecting on past-due balances.
  • Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).
  • Follow state and company guidelines in a fast-paced environment.
  • Accurately document all contacts, outcomes, and follow-up in GLS systems.
  • Meet or exceed assigned goals and business plan objectives.
  • Maintain electronic records and support additional assignments or special projects as needed.
  • High school diploma or equivalent.
  • Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
  • Strong judgment and discretion with highly sensitive and confidential information.
  • Ability to build cross-functional partnerships and maintain positive customer relationships.
  • Active listening skills; comfortable probing and asking targeted questions to gather information.
  • Strong verbal and written communication with internal and external customers.
  • Team player who can adapt in a fast-paced, changing environment.
  • Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new systems.
  • Excellent organization and attention to detail; able to manage multiple priorities.
  • Commitment to GLS core values and key competencies.
  • This role is phone- and computer-based, requiring the employee to be seated for extended periods.
  • Frequent speaking and close visual work, including reading data, screens, and documents.
  • Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
  • 401K with employer match and 100% immediate vesting
  • Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
  • Paid Volunteer Time Off (VTO) Annually
  • Tuition Reimbursement
  • Parental Leave
  • Business casual work environment
  • Join over 1,000 colleagues who "Care Deeply and Think Boldly" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.
  • Location & Eligibility

    Where is the job
    Tempe, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    April 14, 2026
    First seen
    April 14, 2026
    Last seen
    April 29, 2026

    Posting Health

    Days active
    15
    Repost count
    1
    Trust Level
    33%
    Scored at
    April 29, 2026

    Signal breakdown

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    G
    Collections Coordinator, Customer ServiceUSD 17.75–17.75