Manager, Software Engineering (Checkout Experience)

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Software Engineer Manager (Checkout), GoFundMe Pro.

The Checkout team is at the heart of how donors give. The team owns the end-to-end donation funnel from landing pages to the payment and confirmation. The team’s mission is to maximize conversion, minimize friction, and deliver a high-performance, reliable, secure, and delightful checkout experience.

This team is cross-functional and highly collaborative, partnering closely with Product, Design, Analytics, Payments, Risk, and Platform teams to continuously improve the donor experience while maintaining world-class reliability and performance.

As an Engineering Manager, you will be responsible for building and scaling a high-performing team that optimizes conversion, performance, and reliability across all donation checkout flows.

You’ll influence the technical roadmap, champion experimentation and A/B testing frameworks, and ensure that our payment integrations, fraud/risk safeguards, and user flows are seamless and trustworthy. As a hands-on, player-coach manager, you will drive technical excellence, mentor engineers, and shape a culture that values experimentation, autonomy, performance, and end-to-end ownership.

• Lead, mentor, and grow a team of engineers responsible for checkout and donation flows across web and mobile.
• Define and drive the technical roadmap for performance, reliability, and conversion optimization.
• Partner with Product and Design to deliver intuitive, accessible, and high-converting donor experiences.
• Collaborate with Analytics and Data Science to measure, experiment, and optimize conversion funnels.
• Integrate and maintain payment processors, gateways, and fraud/risk controls while ensuring PCI compliance and donor trust.
• Drive performance excellence: page load, interactivity, error monitoring, and global scalability.
• Own engineering best practices, CI/CD, observability, and technical debt reduction.
• Partner with senior leadership to align on strategy, metrics, and priorities.
• Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges.

• 8+ years of software engineering experience in consumer-facing or commerce platforms.
• 3+ years of engineering management experience leading cross-functional teams.
• Deep experience in online commerce, checkout flows, or customer-facing payment flows.
• Proven ability to optimize conversion, performance, and UX.
• Experience integrating payment systems and ensuring reliability at scale.
• Data-driven mindset: experimentation, A/B testing, analytics, and metrics-informed decisions.
• Excellent communication and stakeholder management skills.
• BS/MS in Computer Science, Engineering, or equivalent practical experience.

• Experience at commerce, payments, or consumer growth companies 
• Expertise in web and mobile performance optimization, observability, and instrumentation.
• Familiarity with micro-frontends, server-side rendering, and modern frontend frameworks (React, TypeScript).
• Track record of building high-performing engineering teams and mentoring senior engineers.

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by New York City Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel, all final hiring decisions are made by GoFundMe employees.

We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with GoFundMe’s Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please contact accommodationrequests@gofundme.com.