Nonprofit Communications Lead

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join Us!  The GoFundMe Pro team is searching for our next Nonprofit Communications Lead to lead executive communications and strategic storytelling in support of our nonprofit business, including our B2B software, GoFundMe Pro. This individual will play a key role in elevating the company’s voice across the nonprofit and social impact sectors

The Nonprofit Communications Lead will serve as a strategic communications partner to senior leadership, particularly our Chief Customer Growth Officer, helping shape executive thought leadership, drive product and industry storytelling, and manage media opportunities that reinforce GoFundMe’s leadership in the nonprofit sector. This role requires strong executive presence, exceptional writing and editing skills, a passion for the nonprofit sector / mission-driven work, and the ability to drive cross-functional communications initiatives in a fast-paced environment.

The ideal candidate brings a mix of corporate communications, executive communications, media relations, and B2B storytelling experience, with a deep understanding of the nonprofit, philanthropy, or social impact landscape.

• Serve as a strategic communications partner to senior leadership, supporting executive visibility and thought leadership within the nonprofit and fundraising technology sectors.
• Draft and edit executive content including op-eds, keynote remarks, LinkedIn posts, and other written communications.
• Partner with the social media team on executive social media presence, ensuring consistent messaging and alignment with company priorities.
• Prepare executives for speaking engagements by writing remarks, developing presentation materials, and shaping key messages.
• Identify and secure media opportunities such as podcast appearances and press interviews, and support executive preparation and staffing.

• Identify compelling stories that highlight GoFundMe’s role in nonprofit impact, innovation in fundraising, and community-driven outcomes.
• Pitch stories to national, sector, and trade media covering nonprofits, philanthropy, fundraising technology, and social impact.
• Lead outreach to nonprofit and industry publications and podcasts to increase visibility for GoFundMe Pro,its customers, and the nonprofit sector overall.

• Support communications for GoFundMe Pro product launches and key announcements, including messaging development and media outreach.
• Develop content that reinforces GoFundMe Pro’s leadership in nonprofit fundraising and donor engagement.

• Serve as communications lead for GoFundMe Pro-related reports and data-backed insights, editing drafts and providing strategic feedback to ensure clarity, accuracy, and impact.

• Collaborate closely with teams across product, marketing, partnerships, and leadership to advance communications priorities tied to GoFundMe Pro and the nonprofit business as a whole.
• Manage complex communications initiatives and timelines, ensuring projects move forward efficiently.
• Provide senior-level guidance on messaging, narrative development, and strategic communications opportunities.

• Support incident response and crisis communications, helping develop messaging and coordinating communications during sensitive situations.
• Partner with legal, product, and leadership teams to ensure clear and consistent communications during high-stakes moments.

• 8+ years of experience in product communications, executive communications, corporate communications, public relations, or strategic communications.
• Experience supporting executive thought leadership, including writing op-eds, keynote remarks, and executive social media.
• Experience supporting B2B or enterprise-focused products, ideally within technology, SaaS, or platform companies.
• Strong media relations experience with a track record of securing press and podcast interviews and speaking opportunities.
• Exceptional writing, editing, and storytelling skills with the ability to translate complex topics into compelling narratives.
• Experience working cross-functionally with product, marketing, and leadership teams.
• Experience supporting crisis communications or incident response.
• Ability to manage multiple priorities and operate effectively in a fast-paced environment.

• Familiarity with, and passion for, the nonprofit, philanthropy, fundraising, or social impact sectors, with an understanding of the media landscape covering these areas.

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by New York City Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel, all final hiring decisions are made by GoFundMe employees.

We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with GoFundMe’s Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please contact accommodationrequests@gofundme.com.