Workplace Coordinator (Contractor)

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is looking for a friendly, organized, and proactive Workplace Coordinator (Contractor) to be the heartbeat of our San Francisco office. You’ll be the first face employees and guests see, and you’ll play a key role in keeping our workplace running smoothly, safely, and inclusively. This role partners closely with our Workplace, IT, and People teams to create an exceptional in-office experience.

Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week, on Monday, Wednesday & Friday.

Employee & Guest Experience

• Serve as the welcoming point of contact for all employees, visitors, contractors, and candidates, creating a warm, inclusive first impression.
• Manage visitor sign-in using our visitor management system (e.g., Envoy or similar), issue temporary badge access, and notify employee hosts of arrivals.
• Maintain a tidy, organized, and inviting reception area and lobby at all times.

Workplace Operations & Administrative Support

• Manage office supplies inventory and proactively reorder to avoid shortages; track spend within budget.
• Oversee parking validation inventory — restocking, distributing, and tracking usage.
• Support day-to-day office operations and help maintain a productive, well-functioning workplace environment.

Mail, Packages & Deliveries

• Receive, sort, scan, log, and distribute incoming mail and packages promptly.
• Prepare and dispatch outgoing mail and packages via USPS, FedEx, UPS, or courier as needed.
• Coordinate with building management for any large-scale delivery logistics.

Events & Space Support

• Support the Workplace team with office events — including setup, vendor coordination, catering logistics, and teardown.
• Assist with space reconfiguration for team meetings, all-hands meetings, off-sites, and celebrations.
• Manage the weekly lunch orders and assist with catering coordination for events.
• Help maintain a workplace culture that reflects our values: collaboration, belonging, and a great employee experience.

Security & Access Control

• Support workplace security by conducting routine visual and physical inspections of the suite and surrounding areas.
• Respond to and help coordinate emergency procedures (medical, fire, security incidents) in partnership with Global Security, building management, and the People team.
• Assist with security-related onboarding tasks for new hires, including system access setup and facility orientations.

Communication & Customer Service

• Act as a resource for employees and visitors with questions about office amenities, parking, building policies, and local area information.
• Triage and resolve day-to-day workplace requests; escalate facilities, IT, or HR-related issues to the appropriate team.
• Respond to requests via Slack, ticketing systems (e.g., Jira Service Management, ServiceNow), or email in a timely and professional manner.

• 1–2 years of experience in a front desk, office coordinator, facilities, or hospitality role — preferably in a tech or startup environment.
• Strong interpersonal skills with a warm, professional, and inclusive presence.
• Highly organized with exceptional attention to detail and the ability to juggle multiple priorities.
• Comfortable using Google Workspace (Gmail, Calendar, Drive), Slack, and office management tools; quick to pick up new software.
• Experience with access control systems (Brivo, Lenel, Kastle, or similar) is a plus.
• A proactive, solutions-oriented mindset — you notice what needs to be done and take initiative.
• Ability to handle confidential information with discretion and professionalism.
• Comfortable with light physical tasks: lifting packages (up to 30 lbs), rearranging furniture, carrying supplies between floors, and walking to nearby post office or vendor locations.

Schedule & Working Conditions

• Part-time, 25–30 hours per week — Monday, Wednesday, and Friday, 7:30 AM–4:30 PM.
• Fully on-site role at our San Francisco office; this position cannot be performed remotely.
• Occasional extended hours may be required for early evening events or special office programming.
• Physical tasks are a regular part of this role, including lifting mail and packages, reconfiguring office furniture, and light decorating.

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

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