Front Desk Representative

Ga-Johns Creek-mid

OtherFront Desk Representative

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Quick Summary

Key Responsibilities

Addresses inquiries via phone,

Requirements Summary

//www.goldfishswimschool.com. NOTE: The informatio

Technical Tools

OtherFront Desk Representative

Benefits:

Flexible schedule
Training & development
Opportunity for advancement

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it“ mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That is “why” we smile!

Benefits:

Leadership roles
Flexible hours
Pay raise after training
Valuable work experience
Future references/referrals

Role: Front Desk Customer Service Representative

Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School-Sandy Springs customers and is responsible for presenting a positive image for the company.

Primary Responsibilities:

Addresses inquiries via phone, digital and in person and follows up timely
Checks in students on the attendance tracking system and prepares lesson schedules for team members
Resolves account matters and contacts guests for clarification purposes
Maintains cleanliness of areas: front desk, Snack Shack, changing rooms, restrooms, and observation space
Updates informational displays with accurate and timely promotions and literature
Monitor Snack area and provide guidance to Snack Shack staff.

Job Qualifications and Skills

Ability to work with children
Problem solver and creative thinking skills to identify and resolve challenges
Excellent communication and organizational skills

Goldfish Swim School- Sandy Springs is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see http: //www.goldfishswimschool.com.

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. EEO/Goldfishswimschooljohnscreek is an Equal Opportunity Employer.