Sales and Customer Success Representative

Ma-Milford-mid

OtherCustomer Success Representative

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Quick Summary

Overview

Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Health insurance Join our Call Center team at Goldfish Swim School!

Technical Tools

OtherCustomer Success Representative

Benefits:

401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Health insurance

Join our Call Center team at Goldfish Swim School! Full time and part time positions available!

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events!

We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

Bonus structure based on performance
Paid Time Off
Earned Sick Time
Paid Holidays
Health Insurance (eligible on the 1st of the month after 30 days of employment)
401k with match (must be at least 21 years old and worked for the company for 12 months)
Child/Sibling Lesson Discounts
Flexible hours
Great pay
Valuable work experience
Increased social opportunities

Requirements:

Customer services skills are a must
Prior sales experience required
Must be comfortable with computers and many platforms
Must be able to work and thrive in a fast paced environment
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)

Job Position: Sales Call Center Representative

Reports To: Call Center Manager

FLSA Status: Non-Exempt

Summary: Provide quality customer service and sales to anyone who calls, texts or emails! Performs other tasks related to swimmer's and family's experiences as necessary.

Education/Experience: High school diploma or GED is required. Bachelor’s degree preferred. Two or more years previous customer service, sales and/or administrative office experience preferred. High level computer skills required using Word, Excel and other software systems.

Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training.

Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.