General Manager

Greer-Scmid

ExecutiveChief Executive Officer

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Quick Summary

Overview

Overview The General Manager is responsible for overseeing the overall operations, performance, and member experience of the gym.

Technical Tools

ExecutiveChief Executive Officer

Overview
The General Manager is responsible for overseeing the overall operations, performance, and member experience of the gym. This role provides leadership to the management and staff teams while driving membership growth, revenue, retention, and operational excellence. Key responsibilities include managing daily operations, developing and coaching employees, achieving sales and financial goals, maintaining facility standards, and ensuring members receive an exceptional experience. The General Manager serves as the leader of the club and is accountable for creating a positive, results-driven culture that reflects Gold’s Gym standards and values.

Benefits

• Discounts on Certifications

• Commission & Bonus Structure

• Free Gold's Gym Membership to our locations

• 20% Employee Discount on clothing and products

• Medical Benefits

• 401k

• 7 Paid Holidays + Vacation Pay

• Growth Opportunities Across Our Expanding Gold's Gym Network

**RELOCATION ASSISTANCE IS NOT PROVIDED**

Job Responsibilities

Oversee daily operations ensuring high standards of service and efficiency.
Recruit, train, and manage staff
Drive membership growth and retention
Monitor financial performance and profitability
Ensure compliance with company policies and safety standards
Handle customer concerns professionally
Maintain facility cleanliness and equipment
Organize events and member engagement
Track performance metrics and collaborate with leadership

Qualifications

Associate or Bachelor's degree in business or related field with two years of management experience preferred.
Current CPR Certification
Minimum 2 years of direct sales experience preferred
Fitness industry experience preferred but not required.
Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
Strong customer service orientation with proven results.
Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
Excellent verbal and written communication skills.
Entrepreneurial spirit with open, participative leadership style and drive for excellence.
Operating knowledge of Microsoft Office
Ability to learn new data systems as required
Ability to train and develop employees on a variety of company systems and procedures
Requires the ability to stand or sit for up to 8 hours throughout the workday
Ability to lift up to 25 pounds
Must be able to work under pressure and meet tight deadlines

Gold's Gym is redefining strength - in our members, our team, and our leaders. If you have the drive, discipline, and leadership to develop high-performing teams and deliver measurable results, we want you to lead our fitness department.