Site Supervisor — Columbia, SC

SecurTec Columbia, SC $40,000 – $50,000 per year Full-time | Flexibility to work days, evenings, overnights, weekends, and holidays About This Role This position supports Protective Services within SecurTec's Physical Security division, serving as the on-site leader-in-charge for security operations at City of Columbia facilities, including the Rapid Shelter and seasonal Overflow / Winter Shelter operations. The role combines hands-on supervision, trauma-informed service, and continuous accountability across a 24/7 operation supporting vulnerable populations. Position Summary The Site Supervisor is the primary day-to-day operational leader for security services across assigned City facilities, ensuring continuous 24/7 coverage. The Site Supervisor maintains a visible presence across all shifts, provides direct leadership to Armed and Unarmed Security Officers, and ensures every interaction is conducted in a calm, professional, non-confrontational, and trauma-informed manner. The Site Supervisor reports directly to the SecurTec Project Manager. Key Responsibilities Serve as the on-site Leader in Charge during assigned shifts and provide roving supervisory oversight across days, evenings, and overnights Oversee resident, staff, and visitor check-in processes, controlled access, full searches of individuals and belongings, and proper confiscation and storage of prohibited items Ensure all security interactions remain non-confrontational and grounded in trauma-informed principles Conduct daily shift briefings, post inspections, performance coaching, and real-time corrective action with all Armed and Unarmed Security Officers Manage daily activity logs, incident reports, search documentation, and shift handovers for submission to the Project Manager and City staff Lead on-site emergency response, medical calls, behavioral incidents, and rapid activation and demobilization of the Overflow / Winter Shelter facilities (November 1 – April 1) Deliver and document ongoing training in de-escalation, search techniques, SLED compliance, and trauma-informed care Perform weekly quality assurance audits of logs, equipment, and post orders Serve as the primary point of contact for City staff during incidents and coordinate immediate resolution Maintain full compliance with SLED registration requirements, City policies, and contract deliverables Support the Project Manager with scheduling, timekeeping, performance evaluations, and monthly reporting Requirements Required Qualifications Minimum 3 years of progressive security supervisory experience At least 1 year of experience in shelter, transitional housing, behavioral health, or similar trauma-informed environments Proven ability to lead multi-shift 24/7 teams while maintaining a calm, professional, and service-oriented presence Strong working knowledge of access control, search procedures, and de-escalation techniques with vulnerable populations Current South Carolina SLED Security Officer Registration in good standing South Carolina SLED Firearms Certification / Permit (if performing armed duties) CPR / First Aid / AED and Handle with Care (or equivalent trauma-informed de-escalation) certification, or the ability to obtain within 30 days of hire High school diploma or GED required Excellent verbal and written communication skills with demonstrated report-writing ability Valid South Carolina driver's license and reliable transportation Must pass a comprehensive background check, drug screening, and psychological evaluation Preferred Qualifications Associate or Bachelor's degree in Criminal Justice, Security Management, or a related field Physical & Work Requirements Full-time position with flexibility to work all shifts, including days, evenings, overnights, weekends, and holidays Ability to respond 24/7 when on call Ability to stand and walk for extended periods, climb stairs, lift up to 50 lbs., and respond quickly to emergencies Willingness to work at multiple sites (Rapid Shelter primary) and support Overflow / Winter Shelter operations as activated Must successfully pass all City-required vetting, drug testing, and annual recertification requirements Benefits $40,000 – $50,000 per year, depending on experience and qualifications Health, dental, and vision insurance Paid time off (PTO) 401(k) retirement plan Life insurance Paid training and continuing education opportunities Uniforms provided Career growth within a respected and expanding security firm Benefit eligibility, coverage levels, and employer contributions vary by position, tier, and length of service. Specific details will be reviewed during the hiring process. How to Apply Apply directly through our careers page at GoSecurTec.com/careers. Qualified candidates will be contacted for an interview.