Gotogroup18d ago

Senior Employee Life Cycle

Jakarta,JakartaPermanentsenior

OtherLife

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Overview

About the Role The Senior Employee Lifecycle Specialist is responsible for managing and executing end-to-end employee lifecycle processes, from post-offer through offboarding.

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OtherLife

About the Role

~2 min read

The Senior Employee Lifecycle Specialist is responsible for managing and executing end-to-end employee lifecycle processes, from post-offer through offboarding. This role plays a critical hands-on function while also serving as a subject matter expert, ensuring data accuracy, regulatory compliance, and high-quality service delivery across HR systems, documentation, and employee services. The incumbent will collaborate closely with People Business Partners (PBP), HRIS, Compensation & Benefits (C&B), Payroll, and Formalities teams to resolve complex cases, maintain data integrity, and drive continuous improvements across lifecycle operations. As a senior member of the team, this role is expected to proactively identify workflow gaps, lead process enhancements, and provide guidance to Associates to strengthen operational excellence, consistency, and scalability of employee lifecycle services.

Execute end-to-end employee lifecycle processes within HRIS platforms (e.g., Workday, Lark), covering post-offer, onboarding, job changes, and offboarding.

Prepare, review, and validate employment-related documentation to ensure accuracy, completeness, and compliance with internal policies and regulatory requirements.

Manage onboarding operations, including pre-boarding communications, onboarding sessions, and employee profile creation in HRIS.

Process job changes and ensure alignment with HR Business Partners (HRBP), Compensation & Benefits (C&B), Payroll, and HRIS teams.

Oversee offboarding activities, including clearance tracking, documentation, and timely HRIS updates.

Manage employee service requests and resolve complex employee lifecycle cases, while performing data quality checks, audits, and root cause analysis to identify gaps and reduce errors.

Lead and drive process improvement initiatives to enhance operational efficiency, service quality, and scalability.

Fluent in English (spoken and written)

Strong proficiency in Microsoft Excel and Google Sheets, including pivot tables, lookup functions, and data validation.

Solid understanding of labor laws and regulations relevant to HR Operations.

2–4 years of experience in HR Operations, HR Shared Services, or employee lifecycle administration.

Strong stakeholder management skills, with the ability to navigate and resolve complex cases.

Proven analytical capabilities, including data validation, audits, and root cause analysis.

Experience with HRIS platforms (preferably Workday and Lark), as well as process improvement and SOP/workflow optimization initiatives.